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Bio

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Katherine Noriega Cárdenas is a seasoned professional with expertise in negotiation, team leadership, and strategic planning. She has a strong background in marketing, business strategy, and Microsoft Office, with experience in various roles including community manager, senior content manager, and analyst of customer experience. She holds a degree in Customer Service Management and a Professional in Social Communication from reputable institutions.

Credentials

  • DIPLOMADO: MARKETING DIGITAL - VIRTUAL
    Universidad EAFIT
    Oct, 2023
    - Apr, 2026
  • English Level
    EF Standard English Test (EF SET)
    Jan, 2020
    - Apr, 2026
  • Diplomado Gerencia de la experiencia del cliente
    Universidad de La Sabana

Experience

    • Analista de marca CX
      • Aug 2023 - Present
      • Colombia

  • Línea Directa S.A.S
    • Envigado, Antioquia, Colombia
    • Profesional Lealtad
      • Jan 2022 - Jun 2023
      • Envigado, Antioquia, Colombia

  • Grupo empresarial Style H
    • Medellín, Antioquia, Colombia
    • Community Manager
      • May 2021 - Jan 2022
      • Medellín, Antioquia, Colombia

  • TRES GATOS
    • Medellín, Antioquia, Colombia
    • Senior Content Manager
      • Jun 2020 - Dec 2020
      • Medellín, Antioquia, Colombia

    • Analista de Marketing digital
      • Feb 2020 - Jun 2020

  • Alcántara Asociados S.A.S
    • Antioquia, Colombia
    • Community Manager
      • Sep 2015 - Jan 2020
      • Antioquia, Colombia

  • Segurox S.A.S
    • Antioquia, Colombia
    • Community Manager
      • Nov 2014 - Sep 2015
      • Antioquia, Colombia

  • INTERCOLOMBIA S.A. E.S.P.
    • Antioquia, Colombia
    • Estudiante en práctica Comunicaciones
      • Jan 2014 - Jul 2014
      • Antioquia, Colombia

  • Casa Ferretera S.A.
    • Antioquia, Colombia
    • Aprendíz de Comunicaciones
      • Jun 2013 - Jan 2014
      • Antioquia, Colombia

Education

  • 2022 - 2022
    Universidad de La Sabana
    Associate's degree, Customer Service Management
  • 2009 - 2014
    Universidad Católica Luis Amigó
    Profesional en Comunicación Social, Comunicación Social
  • 2006 - 2007
    Institución Universitaria Salazar y Herrera
    Técnica Ocupacional, Adve

Suggested Services

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Industry Focus. “Automotive”

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