Experience

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  New Orleans Film Society

  • New Orleans, Louisiana, United States

  • Development Coordinator

    • Feb 2022 - Present
    • New Orleans, Louisiana, United States

• 

  Haus of Hoodoo

  • Greater New Orleans Area

  • Store Manager

    • Oct 2018 - Oct 2020
    • Greater New Orleans Area

    Responsible for opening the first brick and mortar along with upholding the company’s standards, including all 3 customer service emails.Directly in charge of all Human Resources duties including; interviewing, hiring, training, on-boarding, payroll, benefits, and scheduling for a team of 12. Formulated all training materials, standard procedures, and policies.Responsible for purchasing of both the in-store and online inventory of 150+ items and overseeing all online store orders exceeding 900/per week.

• 

  The Carlyle, A Rosewood Hotel

  • Front Desk Agent

    • Nov 2016 - 2018

• 

  Apple

  • New York

  • Specialist

    • Apr 2015 - Nov 2016
    • New York

    Bi-lingual specialist responsible for upholding the Apple Brand which includes; product knowledge and visual standards, sales and handling of our handheld POS, trouble shooting iOS devices and the latest mac running system, customer service issues, personal training, business training, initial setup of new devices.

• 

  Fossil Group, Inc.

  • New York

  • Assistant Store Manager

    • Nov 2013 - Jan 2015
    • New York

    Responsible for all SM duties when current SM is N/A. As ASM in building directly in charge of hiring and training staff to embody the Fossil brand and brand story. Monitoring all sales goals, LY goals, comp, conversion, payroll percentages, and associate sales goals. A leader on the sales floor in charge of coaching in the moment to maximize associate productivity along with exemplary customer service. Responsible for all watch repairs in the building along with, POG sets, floor sets, inventory and transfers.

• 

  Uniqlo

  • 34th St

  • Supervisor

    • Aug 2011 - Oct 2013
    • 34th St

    Responsible for upholding the company’s high standards and UNIQLO image along with leading by example. Proficient in planning and conducting daily/weekly store layout changes, along with merchandising new items/ relocating old items. Oversees overnight shifts. Responsible for scheduling, daily work schedules, training, knowing/meeting/exceeding/ all store goal.

• 

  Johnny Rockets

  • Supervisor

    • Feb 2011 - May 2011

    Responsible for shift management, meeting and exceeding daily/weekly/monthly goals, monitoring labor percentages, scheduling and minor breaks, inventory, placing weekly orders, coordinating yearly donations and distributing incentives accordingly, training, interviewing and hiring.

• 

  Planet Beach Contempo Spas

  • Assistant Manager and Director

    • Aug 2009 - Feb 2011

    Responsible for shift management, meeting and exceeding monthly goals, monitoring labor percentages, scheduling and payroll, inventory, product merchandising, training, interviewing and hiring, customer service concerns/complaints, setting goals for all sales representatives, conducting weekly sales training seminars within district and yearly out of state conventions, marketing; both online and local, attending local events, monitoring spa monthly/yearly maintenance.