Bio
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Katherine Bolton is a seasoned customer support and operations professional with experience in various industries, including retail and law enforcement. She has managed teams, delivered excellent customer experiences, and handled claims and customer queries. Katherine holds a degree in Music from The Open University and has completed a Diploma in Electronic Keyboard from the University of West London.
Experience
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Customer Support Advisor
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Apr 2022 - Present
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United Kingdom
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Retail
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700 & Above Employee
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Salon Manager
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Jan 2019 - Apr 2022
Salon manager at Folkestone Groom Room and Sittingbourne Groom Room, ensuring the smooth running of the salon on a day to day basis. Managing a small team of stylists and assistants to deliver and excell at sales targets. Delivering a first class customer experience to owners and pets.
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Stylist
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Oct 2017 - Jan 2019
Dog grooming stylist at Pets at Home - Sturry Road, Canterbury and Folkestone stores.
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Pcso
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Nov 2013 - Aug 2017
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Claims Advisor
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Sep 2012 - Nov 2013
Claims advisor for Saga Motor insurance, working in the first notification of loss team. Logging initial claims and answering customer queries throughout the claims process.
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Education
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2021 - 2027The Open University
Bachelor of Arts - BA, Music -
2017 - 2018Hadlow College
Dog Grooming Level 2 -
University of West London
Diploma, Electronic Keyboard
Suggested Services
This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection
Industry Focus. “Motor Vehicle Manufacturing”
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References
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