Bio
Experience
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United States
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Business Consulting and Services
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1 - 100 Employee
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Office and Customer Relations Manager
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Mar 2012 - Present
The Office and Customer Relations Manager (OCRM) is responsible for organizing and coordinating office operations and procedures in order to ensure organizational effectiveness and efficiency. In concert with these duties the OCRM will assure that the office operations and procedures are designed to support present and future clients. This will not only take the form of company operations and procedures but will require their day-to-day application with our present and future clients. The diversity of this role means you will be involved in many aspects of the company and will be a key part of a small team.➢ timesheet management, travel itinerary, scheduling and event coordination➢ deal with any queries via phone, email and general correspondence➢ set up systems and procedures as required➢ manage procurement of all office supplies of stationery, supplies, equipment and furniture➢ invoice clients and manage accounts payable➢ review and edit regulatory, clinical and quality systems documentation➢ personal administration duties for President➢ establish and maintain document control system including o clinical study files o regulatory submissions o quality systems➢ assist in training efforts➢ participate in special projects as needed➢ other duties as assigned
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Office/Customer Relations Manager
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Mar 2012 - Present
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Boston City & University OBGYN Foundation
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Boston, MA
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Senior Medical Assistant
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Jan 1992 - Dec 1995
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Boston, MA
• Oncology Board Coordinator: Coordinated schedules various of departments, physicians, and patients for daily Tumor Board Meetings. Responsible for ensuring all related reports, films, etc. were available and accurate.. Reconciled patient records ensuring accuracy and timeliness of test ...
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Suggested Services
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Industry Focus. “Healthcare”
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