Experience

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  Fresh Freight Group

  • United Kingdom
  • Transportation, Logistics, Supply Chain and Storage
  • 1 - 100 Employee

  • Sales Representative

    • Mar 2023 - Present

    Upon my promotion to Sales Representative , my role expanded to some key responsibilities:Customer retention:Looking after existing customers , trying to maximise the volume of the business conducted thought continues engagement.Business expansion:Actively looking for the new potential customers in the North-East in order to expand the business and our market presence. Client Conversion:My aim is to convert these potential customers into satisfied, long-term clients by consistently delivering exceptional service and building trust-based relationships.

  • Commercial Services Assistant

    • Feb 2022 - Mar 2023

    My duties as part of the commercial services team : maintain customer services department, handle customer complaints and solving any problems appearing on the different stages of the logistics processes. Apart from Customer Services, I coordinated and tracked movements of goods through various transport systems. Furthermore, I got some experience in the accounting department.My functions were: -Prepare and issue customer invoices-Match invoices and purchase orders.-Verify payment status with carriers.-Process invoices to ensure information is current and up-to-date-Work with customers in obtaining Proof of Deliveries (POD’s)Software and systems I worked with: Vigo, Pallet track, Fleet Verilocation and FleetManager, Haulage Exchange.

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  Kinaxia Logistics Limited

  • Newcastle upon Tyne, England, United Kingdom

  • Commercial Services Assistant

    • Feb 2022 - Mar 2023
    • Newcastle upon Tyne, England, United Kingdom