Experience

• 

  UniSuper

  • Digital Channel Owner (Employer Sponsored), Marketing & Growth

    • Aug 2022 - Present
• 

  MLC Life Insurance

  • Product & Proposition Strategy Lead

    • May 2021 - Mar 2022
• 

  Prospert

  • Management Consultant

    • Aug 2020 - May 2021
• 

  Equipsuper

  • Head of Experience, Strategy and Markets

    • May 2019 - Jun 2020
• 

  ME Bank

  • Australia
  • Banking
  • 700 & Above Employee

  • Head of Superannuation Solutions

    • Aug 2014 - Mar 2018

    A strategic B2B role, tasked with growing engagement with Industry Superannuation Funds and their members by expanding the product reach and distribution within the sector. Working with a range of shareholder funds and their providers to co-create initiatives to provide direct benefits to Fund members, including:• integrated banking and super product strategies to enable member engagement, • launch of cash management products with 3 funds, including AustralianSuper, Hostplus, and Cbus,• complimentary banking product solutions for members in retirement, and • digital personal financial management and advice solutions with emerging technology providers.

  • Head of Retail Deposits & Product Design Lead

    • Aug 2014 - Oct 2017

    Responsibility to grow the retail funding for the Bank, portfolio of size $9bn, manage 65% of existing customers and create the primary source of new customer acquisition. I lead the team responsible for the design, management and pricing of a portfolio of everyday banking savings and transaction products, targeting retail, business and super segments. Held key pricing delegations and representation on management committees, including the Bank’s Pricing, Liquidity & Funding, and Assets & Liabilities Committees.

  • Product Manager Mortgages

    • Jan 2014 - Aug 2014

    End to end product management of a $21bn mortgage portfolio, including portfolio strategy, pricing, feature development and sales channel planning.

• 

  National Australia Bank

  • Australia
  • Banking
  • 700 & Above Employee

  • Head of Distribution Performance, Small Business

    • 2012 - 2013

    Responsible for contributing to the delivery of the financial plan, staff and customer engagement targets for the Small Business banking team, comprising more than 200 bankers. Lead a team to improve Sales & Operational performance, deliver Change, Continuous Improvement, Staff Capability and Communications programs.

  • Senior Product Manager, Cards & Transaction Products, Personal Banking

    • 2009 - 2012

    Ownership and delivery of annual business plans in a deposits, cards and payments portfolio comprising more than $19bn and more than 2.5m customers. Leadership and execution of the product strategy and innovation plans. Operational management and support of the existing product set, across 5 sales and servicing channels, and more than 10 external suppliers.

  • Strategy Principal, Specialised Businesses, Business Banking

    • 2007 - 2009

    Plan, initiate and conduct strategic blueprints and projects, for the Health, Agribusiness, Education & Government segments, as well as the conduct of strategic due diligence on M&A opportunities.

• 

  National Australia Bank

  • Australia
  • Banking
  • 700 & Above Employee

  • Senior Manager, Credit Cards

    • 1999 - 2006

    Held a range of commercial management roles within the Credit Cards business, including Product Manager, Product Development, and Segment Manager. Including both consumer and small & medium enterprise customer segments. In each case, was accountable for delivering operational plans and revenue targets, whilst optimising profitability and service delivery. Identified new opportunities, developed business cases and launched new products. Lead cross-functional teams, across internal business units and external suppliers.

  • Internal Consulting & Project Roles - Various

    • 1996 - 1999

    Seconded to a range of positions, including manager of Credit Decisions & Strategy in Group Credit Bureau, Process Manager for the Credit Process Centralisation team and senior consultant in the Risk and Operations Management business. A consistent track record of delivery on projects, including a Strategic Sourcing Strategy for the Australian business and establishment of centralised credit offices through process re-engineering by leveraging new technology platforms.

• 

  Various Engineering & Management Consulting...

  • Senior Consultant

    • 1990 - 1996

    Management Consulting - Bovis McLachlanResponsible for the provision of management and project management assistance to clients in the property development and major project sectors. Engineering Consulting - Arup Design, TTM ConsultingPlanned and designed solutions relating to transport infrastr...