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Katarina Mrakovic
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Bio
Experience
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AIESEC in Poland
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Warsaw, Mazowieckie, Poland
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Vice President for Delegate Experience at NatCo in Poland
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Nov 2022 - Dec 2022
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Warsaw, Mazowieckie, Poland
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AIESEC in Serbia
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Belgrade, Serbia
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Vice President for Delegate Experience at YouthSpeak Forum
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Nov 2021 - Jun 2022
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Belgrade, Serbia
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AIESEC
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Belgrade, Serbia
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Team Leader
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Jan 2021 - Aug 2021
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Belgrade, Serbia
Market Research; Company contacting and communication; Business meetings; Customer Relations Management (CRM); BD base management; Offers creation; iGE raising marketing, sales and business administration opportunities; Visiting meetups, conferences and events; Research for iGV and oGX funding; Development of team members; Implementation of Team Standrads; Responsible for professional and personal development of team members; Providing quality experience for customers; Tracking standard implementation; Improve customer experience by studying, evaluating and re-designing processes; Monitoring and analyzing results; Take ownership of the customers issues and follow problems through to resolution; Develop service procedures and raise satisfaction of our customers.
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Education
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2019 - 2023MEF Fakultet za primenjeni menadžment, ekonomiju i finansije
Bachelor's degree, Business Administration and Management, General
Suggested Services
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Industry Focus. “Non-profit Organization Management”
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