Experience

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  MightyHive

  • United States
  • Advertising Services
  • 100 - 200 Employee

  • North American L&D Training Lead

    • Mar 2020 - Aug 2021

  • L&D Training Lead - East

    • Jun 2019 - Feb 2020

  • Senior Account Manager

    • Sep 2018 - Jul 2019

  • Account Manager

    • Aug 2017 - Aug 2018

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  Sprinklr

  • Greater New York City Area

  • Success Analyst

    • Sep 2016 - Aug 2017
    • Greater New York City Area

    Sprinklr provides businesses with a complete Social Relationship Infrastructure of 15 interconnected modules. Unlike point solutions and cobbled together technologies, Sprinklr is a native, seamless architecture, fully integrated with existing legacy business systems. Enabling brands to innovate faster, grow revenue, reduce operating costs and manage risk.Top ranked in six different analyst reports, Sprinklr allows everyone in the business to see the same unified, contextual view of the customer and to engage them with one brand voice across every social channel, team, function, division and location. To learn more, go to http://www.sprinklr.com.Client Success:• Own the ultimate success of Sprinklr’s customers, including initial onboarding after configuration and product adoption, retention and growth.• Identify and develop new opportunities for expansion across the customer’s business.• Develop a trusted advisor relationship with customer key stakeholders and executive sponsors to fully understand customer's business strategy and measurements for success.• Serve as customer advocate internally while effectively collaborating with internal, cross-functional teams including enablement, sales, marketing, engineering, legal and finance.

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  Cook County Public Defender

  • Skokie, IL

  • Law Clerk

    • Jun 2015 - Jun 2016
    • Skokie, IL

    • Drafted subpoenas, motions to quash and other legal documents • Analyzed case records and drafted case summaries for attorneys• Performed client and family interviews • Attended Conferences with Judges and State Attorneys • Interfaced with team members of Mental Health Court and Veterans Court• Drafted a guide to Mental Health Court which outlined options available for affected individuals and described symptoms of mental illnesses, to serves as resource to attorneys • Assisted in field investigations

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  Moreover Technologies

  • London, United Kingdom

  • Intern

    • Jun 2014 - Aug 2014
    • London, United Kingdom

    • Consulted with office MD, Sales and Marketing people to create marketing collateral - Pre and post sales - Produced PowerPoint pitch decks, infographics and one sheets• Worked with Analytics team - Performed research to identify potential new clients for sales team to pursue - Proofed analytic reports being delivered to C- Level executives • Conferred with Publishing and Copyright Executive to create an informational spreadsheet summarizing available content and pricing on a worldwide basis • Analyzed source credibility for company database

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  Yext

  • Marketing Intern

    • Jun 2013 - Aug 2013

    • Analyzed recent research and industry reports to develop sales materials • Created and maintained the marketing spreadsheet for company-wide use• Designed and implemented the Marketing Atlas, an online resource for current marketing information• Assisted in the building and implementation of the new website • Coordinated and executed marketing product purchases, including ordering new products, organizing across three different teams, and executing distribution • Continued supporting recruiting efforts, including on-campus events at Northwestern University • Interfaced with senior management

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  Westchester Mixed Martial Arts

  • Mount Kisco, NY

  • Office Staff

    • 2011 - 2012
    • Mount Kisco, NY