Experience

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  EDC (Education Development Center)

  • Beirut District, Lebanon

  • Information management

    • Jan 2020 - Present
    • Beirut District, Lebanon

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  Premiere Urgence Aide Medicale Internationale, Lebanon

  • Beirut District, Lebanon

  • Senior Information Management Officer

    • Mar 2014 - Jan 2020
    • Beirut District, Lebanon

    • Develop database for Protection, Referral and Complaint capable of following up on beneficiaries and automatically genearates reports • Provide clear technical database documentation covering data entry, analysis and backup • Deliver training for the junior IMO and project team, explaining the “Know-how” of using the developed database and generating necessary statistical data and information.• Coordinate with the MEAL Advisor on reporting system and generated dashboard• Monitor accuracy of data, ensure regular updates, and solving discrepancies• Support junior IMO with queries and table design • Design and organize training programs aimed at developing skills/knowledge in IT • Update and maintain e-card database for Livelihood department: track card cancellations, card off-loading, and card distribution.• Track participants and beneficiaries’ figures based on payment for livelihood department

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  Integrated Digital Systems (Lebanon)

  • Beirut District, Lebanon

  • Technical Support Engineer

    • Jul 2011 - Mar 2014
    • Beirut District, Lebanon

    Technical Support Engineer • Monitor and Maintain IT and networks• Ensure appropriate data security and access controls • Installing and configuring computer systems, diagnosing hardware/software faults and solving technical problems, either over the phone, on-site, or remotely. • Troubleshooting, diagnosing, and solving problems in system, network and hardware/software faults. • Enhancing application for the Regie’s web-site and performing offline solution. • Maintain database results by setting and enforcing standards and controls.• Take responsibility for the maintenance of set standard systems and files, to ensure information is accurate and readily available for the function.

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  United Information Technology Group (UNITEG)

  • Technical Support Engineer

    • Nov 2009 - Jul 2011

    • Monitoring, maintaining and troubleshooting the computer systems and networks of the organizations that are under the supervision of UNITEG either on-site or over the phone. • Installing and configuring internet connectivity, mainly DSL and wireless broadband services.

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  OGERO

  • Beirut District, Lebanon

  • Internship Trainee

    • Jul 2009 - Sep 2009
    • Beirut District, Lebanon

    • Training on Siemens Switching, Telephone outside Plant Planning (OSP), and wireless and mobile computing (GSM).

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  EG vision

  • Beirut District, Lebanon

  • Web Developer

    • Jul 2006 - Sep 2006
    • Beirut District, Lebanon

    Web Developer • Create applications that address the phases of SDLC (software development life cycle)• Update existing applications to meet the security and functionality standards as outlined in the company's website policies• Implement testing tools that monitor the ongoing performance of the company website• Assist in updating application development policies to ensure that all future applications meet the latest technical requirements