Experience

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  Auswide Transport Solutions

  • Melbourne, Victoria, Australia

  • Business Analyst

    • Aug 2020 - Present
    • Melbourne, Victoria, Australia

• 

  Mainfreight

  • Auckland, New Zealand

  • Transport Coordinator

    • 2019 - 2021
    • Auckland, New Zealand

• 

  Sistema Plastics Limited

  • Auckland, New Zealand

  • Team Leader

    • 2014 - 2017
    • Auckland, New Zealand

• 

  Goel Motors - Mahindra & Mahindra Dealers

  • Chandigarh Area, India

  • EDP Manager

    • Sep 2010 - Oct 2014
    • Chandigarh Area, India

    Lead the team to manage all aspect of business IT needs which includes but not limited to design and manage a secure I.T Environment . Preparation and classification of data prospective buyers for followup by sales team. Prepare stock orders based of insight,patterns derived from data and real time factors Prepare and update KPI reports for planning and action.Identify target audience from data pool for ongoing marketing campaignsPrepare and present monthly,quarterly and annual business performance reports.

• 

  Shubham Infotech Systems

  • Bathinda ,Punjab

  • Customer Support Executive

    • Aug 2009 - Aug 2010
    • Bathinda ,Punjab

    Representing Wep Peripherals Ltd , I was working to close the assigned calls to resolve the reported issues by the customers. I used to handle the escalated calls by other team members and also coordinate with support engineers to assign calls and update the status of given complaints.

• 

  Access Infotech (P) Ltd.

  • Chandigarh Area, India

  • Customer Support Engineer

    • Sep 2008 - Jul 2009
    • Chandigarh Area, India

    Representing Wipro Infotech Ltd , my job was to close the assigned complaints of corporate clients in southern Punjab. I was mostly assigned with calls to troubleshoot desktop computers, Printers (LMP, DMP,Laser Printers ) & entry level servers.