Bio
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Topline AI
Karlo Yeager is a seasoned customer service and management professional with 12 years of experience in various industries, including banking, education, and retail. He has a strong background in leadership, public speaking, and team building, with proficiency in multiple languages. Karlo holds a degree in Management with an Accounting minor from Interamerican University.
Experience
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Enrollment Advisor Ii
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United States
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E-Learning Providers
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700 & Above Employee
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Enrollment Advisor II
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Apr 2014 - Present
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Enrollment Advisor I
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May 2012 - Mar 2014
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Bank of America
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Baltimore, Maryland Area
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Teller
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Aug 2011 - May 2012
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Baltimore, Maryland Area
Front facing member of the Parkville Banking Center, able to offer service, solutions and recommendations to customers. Leader in referring customers new opportunities and solutions.
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GE Capital
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Guaynabo, Puerto Rico
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Bilingual Customer Service Representative
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Aug 2007 - Jun 2011
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Guaynabo, Puerto Rico
Worked with the JCPenney Private Label Credit Card Portfolio. Provided solutions in a customer-centric and timely fashion. Demonstrated initiative to take the correct action to resolve difficult situations, reflected in top tier Quality Calibration and First Call Resolution results.
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Education
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2006 - 2010Interamerican University
Management, Accounting (minor)
Suggested Services
This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection
Industry Focus. “Management Consulting”
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