Experience

• 

  U.S. Cellular

  • United States
  • Telecommunications
  • 700 & Above Employee

  • Senior Manager Mobile Core Engineering

    • Oct 2017 - Present

    I lead a team of 12 highly trained technical engineers that provide engineering and strategic support of the Mobile Core platforms for US Celluar's National Network. I manage a budget of 10+ million in Capital expenditures. We work with 20+ platforms that make up our 2G, 3G, 4G/LTE and VoLTE core networks. We also engineer and maintain SMS, MMS, CMAS, VVM, multiple Over the Air update platforms and Video Optimization. We partner with multiple platform/service vendors to include quarterly meetings around support and road-maps.

  • Senior Manager Mobile Core Operations

    • Jan 2016 - Oct 2017

    I lead a team of 11 highly trained technical engineers that provide 24x7x365 support of the Mobile Core platforms for US Celluar's National Network. I manage around $10-15 million in OPEX and CAPEX. We work with 24 platforms that make up our 2G, 3G and 4G/LTE cores. We also operate and maintain SMS, MMS, CMAS, VVM, multiple Over the Air update platforms and Video Optimization. We partner with 13 vendors to include quarterly meetings around support and roadmaps. We have multiple shift engineers within the team and handle project work, upgrade work along with our 24x7 support.

  • Manager Mobile Core Operations

    • Jan 2012 - Jan 2016

    I lead a team of 11 highly trained technical engineers that provide 24x7x365 support of the Mobile Core platforms for US Celluar's National Network. I manage around $10-15 million in OPEX and CAPEX. We work with 24 platforms that make up our 2G, 3G and 4G/LTE cores. We also operate and maintain SMS, MMS, CMAS, VVM, multiple Over the Air update platforms and Video Optimization. We partner with 13 vendors to include quarterly meetings around support and roadmaps. We have multiple shift engineers within the team and handle project work, upgrade work along with our 24x7 support.

  • Senior Network Engineer

    • Apr 2010 - Jan 2012

    During the latter months of this role, I provided management duties during the vacant management situation. This included assignment of projects, reporting to upper management, and wider scope of mentoring within the team. Took on expanded roles in network roll-outs and support decisions of our current networks. Added mentoring responsibilities within the team to help build up newer or less experienced team members. Presented and shared data/technical knowledge at multiple organizational and regional meetings to ensure that network growth and movement were shared and understood.

  • Network Engineer

    • Jan 2007 - Apr 2010

    Responsible for level two troubleshooting and problem resolution, configuration and decommissioning of US Cellular data networks both customer and enterprise to include Frame-Relay networks, Ethernet networks, MPLS, BGP and OSPF networks, and Packet over SONET networks. Provided 24x7x365 on call support for all the above networks.

• 

  TDS Telecommunications Corp.

  • United States
  • Telecommunications
  • 700 & Above Employee

  • Network Specialist II

    • Jan 2002 - Jan 2007

    Responsible for all level two troubleshooting and problem resolution for all of TDS networks both CLEC and ILEC (ISP, Enterprise for each) to include Dial up, DSL, ISDN, Gigabit-Ethernet, Ethernet Co-location products. Worked all level two troubleshooting and problem resolution for a 35 node ATM network that provided Frame Relay circuits to over 700 sites throughout the state of Wisconsin as part of the Badgernet contract.

  • Network Specialist

    • Jul 1998 - Jan 2002

    Worked all level two troubleshooting of a multi-protocol (TCP/IP, EIGRP, OSPF, RIP, Frame Relay, ATM) network connecting over 400 Cisco routers, 50 Cisco Multi-protocol switches.

  • NOC Technician

    • Dec 1996 - Jun 1998

    Monitored and maintained level one support for over 100 telephony switches nationwide and data networks containing over 400 Cisco routers, 50 Cisco switches.

• 

  GTE

  • Sun Prairie, WI

  • Customer Care Technician

    • Jun 1995 - Dec 1996
    • Sun Prairie, WI

    Fielded repair calls and completed level one feature installation, testing and troubleshooting for 5 telephony switching platforms (5ESS, DMS-10, DMS-100, GTD-5, DCO).

• 

  US Army

  • Ft. Hood, Tx

  • Node Center Operator

    • Aug 1989 - Aug 1992
    • Ft. Hood, Tx

    Served in Saudi and Iraq in 1991 during Desert Shield and Storm. Also was in Germany in 1991 as part of Reforger. Installed, operated and maintained a mobile communications telephony switched network. Integrated Satellite communications, cellular communications, radio communications into a mobile field based telephony network.