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Karl Naicker is a seasoned sales professional with 10 years of experience in managing key accounts, developing business plans, and driving sales growth. A skilled leader with expertise in account management, business development, and customer relationship management. Karl has a strong track record of consistently achieving sales targets and has worked with various industries, including retail, technology, and finance.

Credentials

  • Microsoft Retail Professional
    -

Experience

  • Omni.One
    • Midrand, Gauteng, South Africa
    • Senior Account Manager
      • Feb 2022 - Present
      • Midrand, Gauteng, South Africa

  • OMNI DIGITAL
    • Gezina Pretoria, Gauteng, South Africa
    • Key Account Manager & Business Development Channel Sales
      • Feb 2022 - Present
      • Gezina Pretoria, Gauteng, South Africa

  • Real Tone IT
    • South Africa
    • Key Account Manager
      • Jun 2020 - Jul 2022
      • South Africa

  • Pinnacle Africa (Alviva Holdings)
    • Durban Area, South Africa
    • Channel Account Manager
      • Jun 2018 - Oct 2018
      • Durban Area, South Africa

      Managing key accounts, maintaining a long term relationship with accounts and maximizing sales opportunities within them.Playing an integral role in new business pitches and hold responsibility for the effective on-boarding of new clientsResponsible for the development and achievement of sales through the direct sales channelFocusing on growing and developing existing clients, together with generating new businessWrite business plans for all current and opportunity tender businessKey interface between the customer and all relevant divisionsBusiness managementService deliveryBuilding solid relationships with the customer baseConsistent achievement of sales targetsProblem solvingConsistent achievement of sales targetsProcess customer ordersManage backordersCustomer quotationsCommunication of problems / issues to relevant account managerLiaise with Warehouse and suppliers when necessaryAssist with debtors queriesCustomer communication (price changes, product info, returns, queries)Provide internal support and backupKeep admin up to date and accuratePowerbase managementFollow up on PODSCustomer status updates (account, back orders, etc.)Allocation of stockEmailing credit notes to customers as processedManage customer delivery due date requirements where necessaryCommunicating back orders and sales to customersManage email - communicate pricelistsReport on competitive market info and activitiesOrder consolidation where possibleEnsure attendance of customers at functions

  • Conosco
    • Pietermaritzburg Area, South Africa
    • Account Manager
      • May 2017 - Aug 2017
      • Pietermaritzburg Area, South Africa

    • Account Manager Retail
      • Apr 2015 - Sep 2016
      • Midrand

      Managing key accounts, maintaining a long term relationship with accounts and maximizing sales opportunities within them.Playing an integral role in new business pitches and hold responsibility for the effective on-boarding of new clientsResponsible for the development and achievement of sales through the direct sales channelFocusing on growing and developing existing clients, together with generating new businessWrite business plans for all current and opportunity tender businessKey interface between the customer and all relevant divisionsBusiness managementService deliveryBuilding solid relationships with the customer baseConsistent achievement of sales targetsProblem solvingConsistent achievement of sales targetsProcess customer ordersManage backordersCustomer quotationsCommunication of problems / issues to relevant account managerLiaise with Warehouse and suppliers when necessaryAssist with debtors queriesCustomer communication (price changes, product info, returns, queries)Provide internal support and backupKeep admin up to date and accuratePowerbase managementFollow up on PODSCustomer status updates (account, back orders, etc.)Allocation of stockEmailing credit notes to customers as processedManage customer delivery due date requirements where necessaryCommunicating back orders and sales to customersManage email - communicate pricelistsReport on competitive market info and activitiesOrder consolidation where possibleEnsure attendance of customers at functions

    • South Africa
    • Information Technology & Services
    • 100 - 200 Employee
    • Senior Key Account Manager
      • May 2011 - Apr 2015

      Managing key accounts, maintaining a long term relationship with accounts and maximizing sales opportunities within them.•Playing an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients•Responsible for the development and achievement of sales through the direct sales channel•Focusing on growing and developing existing clients, together with generating new business•Write business plans for all current and opportunity tender business•Key interface between the customer and all relevant divisions

    • Hardware Sales Team Leader
      • Mar 2009 - May 2011

      New Business Devolopement. • Business management• Service delivery• Building solid relationships with the customer base• Consistent achievement of sales targets• Problem solving Consistent achievement of sales targets Process customer orders Manage backorders Customer quotations Communication of problems / issues to relevant account manager Liaise with Warehouse and suppliers when necessary Assist with debtors queries Customer communication (price changes, product info, returns,queries) Provide internal support and backup Keep admin up to date and accurate Powerbase management Follow up on PODS Customer status updates (account, back orders, etc.) Allocation of stock Emailing credit notes to customers as processed Manage customer delivery due date requirements where necessary Communicating back orders and sales to customers Manage email - communicate pricelists Report on competitive market info and activities Order consolidation where possible Ensure attendance of customers at functions

    • Buyer
      • Apr 2007 - May 2009

      Head Computer Hardware Buyer, Assistant Consumables Buyer

    • Buyer
      • Apr 2007 - May 2009

      • Perform buying duties when necessary and forecast daily/weekly/ monthly.• Determine if inventory quantities are sufficient for the needs, ordering more stock when necessary. • Contact suppliers in order to schedule deliveries and to resolve shortages, missed or late deliveries and other problems.• Arrange product training from suppliers.• Review requisition orders in order to verify accuracy, terminology, and specifications of products to be ordered.• Prepare, maintain, and review purchasing files, reports and price lists.• Compare prices, specifications, and delivery dates in order to determine the best bid amongst potential suppliers.• Track the status of requisitions, contracts and orders.• Ensure shipments and orders have been filled correctly and that goods meet specifications upon delivery.• Compare suppliers' bills with bids and purchase orders in order to verify accuracy.• Prepare invitation-of-bid forms and mail forms to suppliers for best pricing.

Education

  • 1995 - 1999
    Woodlands Secondary
  • Woodlands Secondary

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Industry Focus. “Retail and Technology”

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