Experience

• 

  Rx Connect Pharmacy

  • Mississauga, Ontario, Canada

  • Pharmacy Assistant

    • May 2024 - Present
    • Mississauga, Ontario, Canada

• 

  Avantor

  • Customer Service Intern

    • May 2023 - Sep 2023

    • Research and resolve customer issues, expedite back orders, handle returns and special requests. • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.• Proactively interact with outside sales force to ensure regular communication on pricing and other customer concerns. Provide high-level, quality service, closely aligned with sales, to enable sales growth.• Process via computer, all customer requests. Utilize multiple, complex systems and programs (Salesforce Lightning, SAP, Aura) on dual monitors in order to research information.

• 

  Various

  • Mississauga, Ontario, Canada

  • Freelance Tutor

    • Aug 2018 - Jun 2022
    • Mississauga, Ontario, Canada

    • Work with students to improve their skills in English, French, Math, Biology andChemistry.• Create study guides that reflect students’ learning methods in order to ensuresuccess.• Help students set goals for themselves and motivates them to achieve their goals.

• 

  Élections Canada | Elections Canada

  • Canada
  • Government Administration
  • 700 & Above Employee

  • Service Agent

    • Sep 2021 - Sep 2021

    Perform data entry tasks assigned by the service point supervisor (SPS) or the automation coordinator (AC).

  • Recruiting Officer

    • Aug 2021 - Sep 2021

    • Communicate with potential poll workers whose names appeared on a list supplied by political entities (or other sources) to verify applicants availability and to invite them to training sessions. • Assist with preparing supplies to be handed out to poll workers. • Obtain as much required information as possible over the phone to fill out the Solemn Declaration, and encourage future workers to enroll in direct deposit for payroll.• Perform other tasks assigned by Recruiting Supervisor and Returning Officer.