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Karina Harris

Director Customer Value ANZ at Coupa Software
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Karina Harris, a seasoned procurement professional with 3 years of experience in leading customer value in ANZ, holds an MBA from Deakin University and various certifications including MCIPS and Black Belt, with expertise in strategic sourcing, category management, and operational delivery.
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Location
Greater Melbourne Area, AU
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Karina Harris is a seasoned procurement leader with a proven track record of driving strategic sourcing, category management, and operational excellence across diverse industries. As Director of Customer Value ANZ at Coupa Software, she oversees $550m in annual spend across 12 countries and 48 business entities in Asia Pacific. Her expertise spans indirect procurement categories, supplier relationship management, and risk management, with a strong focus on stakeholder relationships and governance. Prior to her current role, Karina held leadership positions at BP, including Procurement Regional Head Asia Pacific, Category Director Travel Asia Pacific and Middle East, and Procurement Market Sector Lead Freight and Fleet. She has successfully led teams, implemented transformative delivery models, and delivered safe and reliable travel solutions across 15 countries. Karina's academic background includes an MBA from Deakin University and certifications in Agile Design Thinking, MCIPS, Six Sigma Black Belt, and Advanced Diploma of Business Management. Her expertise is complemented by her experience in managing supplier relationships, creating competitive advantage through third-party spend, and driving business outcomes through strategic procurement.

Credentials

  • Six Sigma Black Belt Certification – Level I
    BP International Ltd

Experience

  • Coupa Software
    • Melbourne, Victoria, Australia
    • Director Customer Value ANZ
      • Apr 2021 - Present
      • Melbourne, Victoria, Australia
  • CASME Network
    • Melbourne, Victoria, Australia
    • Procurement Leader Asia + ANZ / Facilitator
      • Feb 2020 - Apr 2021
      • Melbourne, Victoria, Australia

      FacilitatorExpertise covering: Roundtables, conference speaker and category councils• Indirect procurement category expertise• Supplier relationship management• Modern slavery, sustainable and corporate social procurement• Contingent workforce solutions• Risk management – Covid 19

  • BP
    • Melbourne, Australia
    • Procurement Regional Head Asia Pacific
      • Feb 2013 - Oct 2019
      • Melbourne, Australia

      This role has required leadership of a team of remote procurement professionals, accountable for Indirect Procurement categories with spend annually of $550m; including strategic sourcing, category management and operational delivery. The scope of business includes operations across 12 countries ...

  • BP
    • United Kingdom
    • Oil and Gas
    • 700 & Above Employee
    • Category Director Travel Asia Pacific and Middle East
      • 2009 - 2013

      Led a team of procurement and account management professionals based remotely in China and Malaysia, responsible for 15 countries and 52 business including joint venture partners in China and Indonesia. Delivered sourcing and category outcomes in region.Delivered safe and reliable travel solutions across 15 countries with a spend $400m + with cost reductions.Led the successful transformation of the travel program from single operating solutions to a regional solution including the adoption of a new technology. Spearheaded the user satisfaction program across 64 countries and 5 languages to 80,000 employees. Built and managed supplier relationships to support internal stakeholders.

    • Category Director Travel Asia Pacific
      • 2005 - 2009

      Sole contributor based in Melbourne Australia delivering a managed travel deployment across 11 countries. This change was a transformational delivery model which is not based on a central one company global provider. Very new for BP at the time. Led the supplier deployment across 11 countries in Asia Pacific, delivering against the contract and governance requirements across all the different business entities in region.

    • Procurement Market Sector Lead Freight and Fleet
      • 2000 - 2005

      Led the strategic direction for the Fleet and Freight services team. Led the implementation of the First Fleet in BP to innovate and incorporate Green Fleet Vehicles. Led the deployment of the BP carbon offsetting for BP Fleets fuel consumption into the target neutral program.

    • Customer Service and Facilities Manager
      • 1997 - 2000

      Responsible for a team in the Melbourne office delivering exceptional customer experiences.

Education

  • 2006 - 2009
    Deakin University
  • University of Virginia
  • CIPS - The Chartered Institute of Procurement & Supply
  • Six Sigma
  • William Angliss Institute

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Industry Focus. “Software Development”

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