Experience

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  Switzerland Innovation Park Basel Area

  • Head of Innovation Space & Infrastructure

    • May 2020 - Present

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  Basel Area Business & Innovation

  • Allschwil, Basel-Country, Switzerland

  • Head of Innovation Space & Infrastructure

    • May 2020 - Present
    • Allschwil, Basel-Country, Switzerland

    Basel Area Business & Innovation is the investment and innovation promotion agency dedicated to helping companies, institutions and startups find business success in the Basel Area.

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  CHRYSALIS Services AG

  • Basel Area, Switzerland

  • Business Operations Lead

    • Oct 2019 - Apr 2020
    • Basel Area, Switzerland

    CHRYSALIS Services AG accompanies executives and their teams through change processes.Responsible for planning, organization and control of work processes, as well as for financial and marketing management and for supporting business development.

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  Regus

  • Luxembourg
  • Facilities Services
  • 700 & Above Employee

  • Team Lead Community Manager

    • Jan 2019 - Aug 2019

    Operational management of 4 business centers in Basel and 2 in Lugano. Maximising revenues and leading the respective teams to success.

  • Area Manager

    • Jul 2016 - Dec 2018

    Management of 2 business centers in Basel with over 200 workstations by maximizing revenue generation through proactive and reactive sales efforts while leading and developing a team focused on ensuring that the client experience is exceptional. As an area manager I am fully accountable for generating new sales and clients as well as for reaching and exceeding critical KPIs.

  • General Manager

    • Jul 2014 - Jun 2016

    Responsible for running and managing over 90 workstations in a fully serviced business centre including quality control, CRM, quarterly strategic sales planning and execution of proactive B2C and B2B sales based on proactively measured evaluation metrics in line with cluster sales teams.Coaching and Training of the centre team through measurable goal definitions and performance reviews.

  • Centre Manager

    • Mar 2011 - Jun 2014

    The Centre Manager is responsible for running the Centre on a day-to-day basis with the main focus on delivering an excellent customer service to existing and potential clients with the aim to increase the Centre occupancy, profitability and client retention. The CM also conducts client tours, makes proposals and negotiates contracts. Additionally the CM leads, develops and motivates a team that provides outstanding support to all our customers and ensures that the company standards are adhered to at all times. The Centre Manager is highly visible and demonstrates a passion for customer service.

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  Regus

  • WTC Zürich / Switzerland

  • Centre Manager

    • Jan 2002 - Feb 2006
    • WTC Zürich / Switzerland

    The Centre Manager is responsible for delivering exceptional customer service to existing and potential clients with the aim to increase the occupancy of the centre and to retain existing clients. The CM is also responsible for leading a team and oversees that the company standards are adhered to.

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  Regus

  • Lima / Peru

  • Assistant Centre Manager

    • Apr 1999 - Oct 2001
    • Lima / Peru

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  CITECO S.A. (Branch Office of MAN)

  • Lima / Peru

  • Assistant to the General Manager

    • Oct 1997 - Mar 1999
    • Lima / Peru

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  CITICORP / CITIBANK

  • Zürich / Switzerland

  • Junior Account Officer

    • Sep 1988 - Mar 1997
    • Zürich / Switzerland

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  Albert Müller Verlag AG

  • Rüschlikon / Switzerland

  • Education / Commercial Studies

    • Apr 1984 - Apr 1987
    • Rüschlikon / Switzerland