Karen Rattell is a seasoned executive with 20 years of experience as General Manager and Owner of Don Roy's Auto Body, where she has led process improvements and strategic planning initiatives to drive business growth. A skilled marketer and public speaker, Karen has developed and executed successful marketing strategies, managed large budgets, and fostered strong customer relationships. Her expertise in sales, account management, and event planning has enabled her to build and maintain a thriving business. Prior to her entrepreneurial venture, Karen served as a Vocational Counselor at Community Health Resources in Enfield, CT, where she provided guidance and support to individuals seeking career development. Her academic background in Psychology from the University of Massachusetts Amherst has provided a solid foundation for her understanding of human behavior and motivation. Throughout her career, Karen has demonstrated a unique ability to balance business acumen with a passion for helping others, making her a compelling leader and a valuable asset to any organization.