Experience

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  Buzzards Yacht Club

  • Board Member

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  Buzzards Yacht Club

  • Pocasset, MA

  • Board Member

    • Jun 2015 - Present
    • Pocasset, MA

    Beginning March 2014, worked with the Commodore and board on operational plan development, member recruitment, communication plan, website update and membership survey for updated membership directory. Initiated the inaugural Honorary Membership class honoring long term, high contributors.

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  Heritage Museums&Gardens

  • Sandwich, MA

  • Associate (seasonal)

    • Apr 2013 - Dec 2013
    • Sandwich, MA

    - Sold and renewed annual memberships at all levels to new and existing members- Communicated program offerings and activities while selling admissions to visitors. Posted attendee data to corporate data base. - Volunteered in the Development Office assisting with member renewal process, annual Gala fundraiser and after party.

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  Buzzards Sailing School

  • Administrator

    • Mar 2011 - Dec 2012

    •Generated weekly email and newsletter communications with 51% open rates. Recipients included parents and yacht club membership with content on safety, travel, special events, regattas•Distributed satisfaction survey measurement tool to parents resulting in an 89% overall rating•Manage online registration and customer service for 300 students resulting in a 99% return rate•Manage class and private lesson tuition through Pay Pal payment/invoice system•Implemented the CORI process beginning to end for board members, staff and volunteersImplemented school merchandise

  • Board of Directors

    • Feb 2003 - Aug 2012

    President: August 2010 - August 2012Secretary: June 2005 - August 2010Increased registrations by 10% year over year from 2009-2011 while increasing tuition during same period. In 2012, brought a strong interest in racing back to the organization and formalized regatta participation for the Opti and 420 fleets. Full racing classes comprised of 38 different racers attending thirteen regattas of regional and national recognition.

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  VHA

  • Braintree, MA

  • Senior Director/Director Member Relations, Program Manager

    • Jan 2000 - Oct 2010
    • Braintree, MA

    As the liaison, managed the relationship with the COO and CFO of 13 acute healthcare clients and shareholders in MA, RI, and CT. Through needs identification, developed strategies and tactical plans generating annual revenue over $3.7 million.Through thirteen educational networks servicing all clients in Massachusetts, Rhode Island and Connecticut, focused on clinical advancements and supply chain efficiencies for pharmacy and materials management.

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  Independent Health

  • Williamsville, NY

  • Director of Marketing

    • May 1997 - Jan 1999
    • Williamsville, NY

    Generated annual revenue of $519M, best financial year in most recent four through the implementation of a new Medicare Risk program, sales and retention of existing managed care accounts. Managed a staff of thirty-five sales and retention account executives.

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  Blue Cross and Blue Shield of MA

  • Marketing Director

    • May 1978 - Nov 1996

    Held the following positions:Business Leader, Medicare Risk Solutions, Quincy, MADirector, National Account Sales and Service, Rockland, MA Regional Director, New Bedford, MAAccount Manager, New Bedford, MAHMO Market Manager, Springfield, MA Field Sales/Service Customer Account Management, Springfield, MA