Experience

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  USAA

  • Greater Phoenix Area

  • SAR Quality Assurance Advisor Senior

    • Oct 2021 - Present
    • Greater Phoenix Area

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  Huntington National Bank

  • Cleveland/Akron, Ohio Area

  • Security Compliance QC & Senior Policy Specialist

    • Jun 2012 - Oct 2021
    • Cleveland/Akron, Ohio Area

    Quality Control/Senior Policy SpecialistPerform quality control and lead 25 fraud investigators in respect to Suspicious Activity Report (SAR) filings. Ensure investigators exceed quality standards modeled after compliance regulations for internal and external investigations. Collaborate on projects with Huntington Investment Company (HIC), AML, legal, risk, and audit as lead representative for Corporate Security/Enterprise Fraud. Assist in creation of online training for bank employees involving compliance updates and financial crime trends. Update policies and procedures per evolving government requirements for continuous improvement. Coordinate with risk team to set and manage controls for implementation of policy updates. AML Investigator IIPerform research and enhanced due diligence considering various risk factors and indicators of economic crime. Conduct sensitive, complex, and time-critical investigations of financial crime cases generated from the financial intelligence monitoring system, internal referrals, subpoenas, and negative news sources in accordance with appropriate department procedures and federal regulations. Construct and organize case files. Prepare investigative reports and SAR narratives.

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  Penn State University

  • Consultant

    • Aug 2009 - Jun 2012

    Provided case management and outreach services to research subjects in schools and other locations as part of a research team. Acted as a liaison between the research center and the subjects by administering and auditing surveys for data accuracy.

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  41:11 Investment Group

  • Grants Coordinator/Development Director

    • Jun 2006 - Jan 2009

    Coordinated with community partners to implement and manage reading programs for at-risk youth. Developed and implemented fundraising and marketing strategies to meet financial objectives. Prepared newsletters and grant applications.

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  Resource Spectrum

  • Executive Recruiting Specialist

    • Jun 2006 - Sep 2008

    Hired Senior Level Executives for one of the largest technology firms in the nation.

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  OHDELA

  • Process Auditor

    • May 2004 - Jun 2006

    Audited parental spending accounts and expanded community partnerships across the state of Ohio. Managed seven consortiums and conducted new hire orientations. Managed office and coordinated with state regulators for education payments.

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  Creditor's Corporate Consultants

  • Cleveland/Akron, Ohio Area

  • Consultant

    • Jan 2000 - Apr 2004
    • Cleveland/Akron, Ohio Area

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  KeyBank

  • Stow, OH

  • Teller / Customer Service

    • Jan 1996 - Dec 1999
    • Stow, OH