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Karen Osgood is a seasoned organizational development expert with 28+ years of experience in leadership development, training, and coaching. She has led the design and implementation of coaching solutions, organizational development departments, and change management methodologies. Karen holds a Master's degree in Communication Studies and is a Certified Professional Coach.

Credentials

  • Professional Certified Coach (PCC)
    International Coaching Federation
    Sep, 2011
    - Jun, 2026
  • ICF Professional Certified Coach (PCC)
    International Coach Federation (ICF)
    Apr, 2015
    - Jun, 2026

Experience

    • United States
    • Insurance
    • 200 - 300 Employee
    • Organizational Development Manager
      • Apr 2006 - Present

      Proven success in design, development, and deployment of coaching solutions, which includes leadership development, change and project management, performance management, onboarding, internal coaching, and talent improvement solutions. Conceptualized and brought to fruition an Organizational Development (OD) department for a national organization establishing a corporate competency model, job descriptions for 350 positions, and sourced and launched a talent and learning management system (LMS).Designed and engaged a multi-tiered development program to identify high potentials, grow leaders and associates, and provided appropriate development plans for all business units to ensure balanced investment in the corporate training budget.Extensive experience designing, authoring, and facilitating corporate training classes for all levels of an organization. Notable facilitated courseware includes Franklin Covey, DDI, Wilson Learning, Ken Blanchard, and Microsoft Corporation

    • Lead, Org Dev Specialist
      • 2006 - 2011

      Brought on board as a Corporate Trainer and quickly moved into the role of sole OD Specialist and Coach. Spearhead activities, projects, corporate training, and serve as coaching subject matter expert (SME) for leaders and associates throughout the organization. Collaborate with Human Resources (HR) leaders in the development and implementation of leadership education and management development programs. Direct and administer the internal Talent Management, Learning Management solutions, and associate training initiatives. As Leader of the OD department, reduced internal and external training cost by $40,000 annually.• Took over administration of the LMS and Talent Management Systems. Researched and implemented new systems. • Reengineered and launched the onboarding process, which increased completion rate by 20%.• Designed, facilitated, and orchestrated a leadership development certification program for all levels of leadership. • At the COO’s request, accelerated associate training date by 4 weeks to accommodate workforce reduction. Successfully created and deployed a survey, scheduled out-of-state training, composed training content, and materials in 10 days.Constructed, developed, and championed a Change Management methodology and process to utilize and apply consistent processes for projects, software, and corporate initiatives. Implemented change management methodology and toolset across corporation to leverage human capital, increase understanding, and optimize productivity. • Successfully delivered HR roles and responsibilities for 350 different positions, designed organizational competency model, and established policies, procedures, and best practices for OD.• Developed and implemented a Leadership Development program, created career paths and job families, introduced coaching programs for all leaders and associates, built an onboarding process that improved retention, and conducted new-hire program training.

  • Santa Barbara City College
    • Santa Barbara, California Area
    • Communication Instructor
      • Jun 1996 - Present
      • Santa Barbara, California Area

      Joined the part-time staff to provide lectures on materials and utilized lab environment for on-hands learning. Develop syllabi, schedules, activities, tests, and select text books. Produced numerous instructional designs for computer applications, operating systems, communication skills, and le...

Education

  • 2010 - 2011
    iPEC
  • 2004 - 2006
    CSUN
  • UCSB

Suggested Services

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Industry Focus. “Management Consulting”

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