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Karen Mcnally Upson is a seasoned project management professional with 9+ years of experience in managing end-to-end book production, product management, and process improvement. She has worked with large publishers and individual authors, managing teams of writers, editors, and designers to produce high-quality physical and ebook titles on time and on budget. She has also managed book production for over 250 titles, including translations from eight languages into English and German, and developed and maintained weekly production metrics reports. Karen holds a BS degree in Exercise Science from Davis and Elkins College and a Certificate in Editing from UW Professional & Continuing Education.

Credentials

  • Editing
    UW Professional & Continuing Education
    Aug, 2015
    - Apr, 2026

Experience

    • United States
    • Book Publishing
    • 1 - 100 Employee
    • Sales Director
      • 2019 - Present

    • Senior Editor and Publishing Programs Manager
      • 2019 - Present

    • Senior Special Projects Editor
      • Jan 2018 - Present

    • Special Projects Editor
      • Dec 2014 - Present

      Manage the end-to-end book production for fiction and non-fiction titles on behalf of large publishers and individual authors. Responsibilities include: • Assess project proposals for required editorial and design services.• Contract the required resources to complete all editorial and design work.• Manage teams of writers, editors, proofreaders, designers, and illustrators to produce the highest quality physical and ebook titles on time, and on budget.• Create and manage schedules to meet print and publication deadlines.

  • Amazon
    • Seattle, WA
    • Amazon Publishing - Production Manager
      • Feb 2012 - Nov 2014
      • Seattle, WA

      Managed the book production of more than 250 titles, including translations from eight languages into English and German:• Managed editors, translators, and designers in the book creation process.• Developed and maintained weekly production metrics reports that were distributed to the Amazon Publishing Senior Leadership team detailing the progress of production milestones against production goals.• Defined and managed the development and implementation of new US- and EU-based processes leveraging the best content production practices yielding a 25% reduction in editorial errors and a 30% improvement production cycle time.

    • Program Manager
      • 2002 - 2003

      • Collaborated with US Retail product teams to define project requirements and specifications for web site features and functions that improved customer experience and product sales.• Managed the engineering, creative, and merchandising resources through the design, development, and deployment of over 50 web site features.• Responsible for the creation and distribution of all project documentation including specifications, project plans, QA reports, schedules, and project status across Amazon business and development groups.

    • Hardlines Product Imaging Manager
      • 2001 - 2002

      • Managed a team of 3 people charged with product image acquisition, image creation, and upload of more than 7 million product images to the Amazon.com site. • Reworked processes and procedures for product sample management, product image acquisition, and photo studio scheduling resulting in a 40% increase in studio production capacity.• Developed and published product image standards for internal and third party use, and stipulating minimum image requirements and goals for product image quality and coverage. These standards improved the Amazon customer experience and product sales.

    • Production Manager
      • 1999 - 2000

      • Supervised a team of 10 people responsible for scheduling, media trafficking, and encoding production.• Drove the development and implementation of production automation tools enabling high-volume and high-efficiency audio and video encoding.• Responsible for company-wide reports outlining customer satisfaction issues and production metrics.

  • Getty Images
    • Seattle, WA
    • Project Manager
      • 1997 - 1999
      • Seattle, WA

      • Managed the development and production of PhotoDisc image products and catalogs generating more than $20 million in direct and e-commerce revenue per year.• Redesigned PhotoDisc product development and image production work flows to reduce product time to market by 33%.• Managed partnership opportunities with third-party image collections such as National Geographic and The Bridgeman Art Library for the purpose of licensing and distributing their images on the Getty web site.• Created comprehensive third-party documentation outlining Getty site functionality, production work flows, marketing, brand strategy, and revenue reporting practices.

    • Online Production Coordinator
      • 1993 - 1997

      • Managed the efforts of a team of 15 designers, developers, writers, editors, and testers in the production of editorial features for the Corbis web site.• Worked with producers and the editor in chief to create and implement the online editorial calendar.• As a technical project coordinator, managed the configuration and administration of Onyx Customer Center for Corbis Images and Corbis Productions.

Education

  • 2015 - 2015
    UW Professional & Continuing Education
    Certificate, Editing
  • 1988 - 1992
    Davis and Elkins College
    BS, Exercise Science

Suggested Services

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Industry Focus. “Publishing”

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