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Karen Mckenna Veliotis

Intro Book
Salesforce professional with multiple certifications and expertise in administration, customization, and training.
  • Claim this Profile
Location
Stoughton, Massachusetts, United Stat...
Languages
  • English -
Skills
  • Management
  • Time Management
  • Project Management
  • Customer Service
  • Training
  • Show all
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Bio

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Topline AI
Karen Mckenna-veliotis is a seasoned Salesforce professional with extensive experience in administration, customization, and training. She holds multiple Salesforce certifications, including the Certified Community Cloud Consultant, Advanced Administrator, and Platform App Builder. With expertise in management, time management, project management, and leadership, Karen excels in a variety of roles, from customer service to sales and marketing.

Credentials

  • Salesforce Certified Community Cloud Consultant
    Salesforce
    Oct, 2018
    - Jun, 2026
  • Salesforce Certified Advanced Administrator
    Salesforce
    May, 2018
    - Jun, 2026
  • Salesforce Certified Platform App Builder
    Salesforce
    May, 2018
    - Jun, 2026
  • Salesforce Certified Administrator
    Salesforce
    May, 2017
    - Jun, 2026
  • Account Data Strategies
    Salesforce Trailhead
  • Accounts & Contacts
    Salesforce Trailhead
  • Accounts & Contacts for Lightning Experience
    Salesforce Trailhead
  • Administrator Certification Maintenance (Summer ’18)
    Salesforce Trailhead
  • Administrator Certification Maintenance (Winter ’19)
    Salesforce Trailhead
  • Advanced Formulas
    Trailhead by Salesforce
  • App Customization Lite
    Salesforce Trailhead
  • App Customization Lite
    Salesforce Trailhead
  • AppExchange Basics
    Salesforce Trailhead
  • Artificial Intelligence for Customer Service
    Salesforce Trailhead
  • Automate Business Processes for a Recruiting App
    Salesforce Trailhead
  • Build a Battle Station App
    Salesforce Trailhead
  • Build a Branded Chat
    Salesforce Trailhead
  • Build a Data Model for a Recruiting App
    Salesforce Trailhead
  • Build a Discount Approval Process
    Salesforce Trailhead
  • Build a Discount Calculator
    Salesforce Trailhead
  • Build a Lemonade Stand App
    Salesforce Trailhead
  • Build a Suggestion Box App
    Salesforce Trailhead
  • Build an Automated Workshop Management System
    Trailhead by Salesforce
  • Case Feed
    Salesforce Trailhead
  • Change Management
    Salesforce Trailhead
  • Chatter Administration for Lightning Experience
    Salesforce Trailhead
  • Chatter Basics
    Salesforce Trailhead
  • Chatter for Lightning Experience
    Salesforce Trailhead
  • Commerce Cloud Basics
    Salesforce Trailhead
  • Commerce Cloud Features
    Salesforce Trailhead
  • Communities Cloud Basics
    Salesforce Trailhead
  • Community Rollout Strategy
    Salesforce Trailhead
  • Company-Wide Org Settings
    Salesforce Trailhead
  • Compass of Wisdom
    Salesforce Trailhead
  • Create a Process for Managing Support Cases
    Salesforce Trailhead
  • Create Reports and Dashboards for Sales and Marketing Managers
    Salesforce Trailhead
  • CRM Basics
    Salesforce Trailhead
  • CRM Basics for Salesforce Classic
    Salesforce Trailhead
  • CRM Basics for Salesforce Classic
    Salesforce Trailhead
  • Customize a Sales Path for Your Team
    Salesforce Trailhead
  • Customize a Salesforce Object
    Salesforce Trailhead
  • Customize an Org to Support a New Business Unit
    Salesforce Trailhead
  • Customize the User Interface for a Recruiting App
    Salesforce Trailhead
  • Data Management
    Trailhead by Salesforce
  • Data Modeling
    Trailhead by Salesforce
  • Data Quality
    Salesforce Trailhead
  • Data Security
    Salesforce Trailhead
  • Entitlement Management
    Trailhead by Salesforce
  • Evaluate Report Data with Summary Formulas
    Salesforce Trailhead
  • Event Monitoring
    Trailhead by Salesforce
  • Filter Report Data
    Salesforce Trailhead
  • Formulas & Validations
    Trailhead by Salesforce
  • Fundraising Basics
    Salesforce Trailhead
  • HEDA Basics
    Salesforce Trailhead
  • Identity Basics
    Salesforce Trailhead
  • Import and Export with Data Management Tools
    Salesforce Trailhead
  • Improve Data Quality for a Recruiting App
    Salesforce Trailhead
  • Improve Data Quality for Your Sales and Support Teams
    Salesforce Trailhead
  • IoT Basics
    Trailhead by Salesforce
  • Keep Data Secure in a Recruiting App
    Salesforce Trailhead
  • Knowledge Basics
    Trailhead by Salesforce
  • Leads & Opportunities
    Salesforce Trailhead
  • Leads & Opportunities for Lightning Experience
    Salesforce Trailhead
  • Lightning App Builder
    Salesforce Trailhead
  • Lightning Experience Basics
    Salesforce Trailhead
  • Lightning Experience Chatter Basics for Admins
    Salesforce Trailhead
  • Lightning Experience Customization
    Salesforce Trailhead
  • Lightning Experience Features
    Salesforce Trailhead
  • Lightning Experience Rollout
    Salesforce Trailhead
  • Lightning Flow
    Salesforce Trailhead
  • Live Agent Basics
    Trailhead by Salesforce
  • Military Veteran Recruitment Strategy
    Salesforce Trailhead
  • Picklist Administration
    Salesforce Trailhead
  • Platform App Builder Certification Maintenance (Summer '18)
    Salesforce Trailhead
  • Platform App Builder Certification Maintenance (Winter ’19)
    Salesforce Trailhead
  • Platform Development Basics
    Salesforce Trailhead
  • Prepare Your Salesforce Org for Users
    Salesforce Trailhead
  • Protect Your Data in Salesforce
    Salesforce Trailhead
  • Quick Start: Process Builder
    Salesforce Trailhead
  • Quick Start: Reports & Dashboards
    Trailhead by Salesforce
  • Reports & Dashboards
    Salesforce Trailhead
  • Reports & Dashboards for Lightning Experience
    Salesforce Trailhead
  • Reports & Dashboards for Lightning Experience
    Salesforce Trailhead
  • Salesforce B2C Commerce Storefront Implementation
    Salesforce Trailhead
  • Salesforce Cloud Benefits
    Salesforce Trailhead
  • Salesforce Connect
    Trailhead by Salesforce
  • Salesforce Ecosystem
    Salesforce Trailhead
  • Salesforce Mobile App Customization
    Salesforce Trailhead
  • Salesforce Mobile App Rollout
    Salesforce Trailhead
  • Salesforce Mobile SDK Basics
    Salesforce Trailhead
  • Salesforce Platform Basics
    Salesforce Trailhead
  • Salesforce Release Strategies
    Salesforce Trailhead
  • Salesforce Success Model
    Salesforce Trailhead
  • Salesforce Technology Model
    Salesforce Trailhead
  • Security Basics
    Salesforce Trailhead
  • Service Cloud Basics for Salesforce Classic
    Salesforce Trailhead
  • Service Console Customization
    Trailhead by Salesforce
  • Strengthen and Diversify Your Workforce with Military Veterans
    Salesforce Trailhead
  • Trailhead Basics
    Salesforce Trailhead
  • Trailhead Playground Management
    Salesforce Trailhead
  • Transaction Security
    Salesforce Trailhead
  • Trick or Trailhead IV
    Salesforce Trailhead
  • UI Customization
    Salesforce Trailhead
  • User Adoption Metrics
    -
  • User Authentication
    Salesforce Trailhead
  • User Management
    Salesforce Trailhead
  • User Training and Motivation
    -
  • Vetforce
    -
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Education

  • 2014 - 2014
    Salesforce University

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Industry Focus. “Software Development”

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