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KM

Karen Madison

Customer Service Representative-Insur... at Customer Service-Independent Contractor
Intro Book
Customer service expert with 10+ years of experience delivering exceptional customer experiences.
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Location
Houston, Texas, United States, US
Languages
  • English -
Skills
  • Great Professional And Communication Skills
  • Work Very Well With The Public
  • Customer Facing Roles
  • Customer Experience
  • Customer Retention
  • Show all
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Bio

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Karen Madison is a seasoned customer service professional with 10+ years of experience in customer-facing roles, leveraging her excellent communication skills to deliver exceptional customer experiences and long-term relationships. She has a strong background in Microsoft Office and has worked as an independent contractor for a Texas insurance agent. With a Bachelor of Fine Arts degree from The University of Texas at Austin, Karen has honed her skills in acting and communications, allowing her to effectively interact with customers and colleagues alike.

Credentials

  • TEXAS P & C INSURANCE AGENT CERTIFICATION
    -
    Apr, 2016
    - Jun, 2026

Experience

  • Customer Service-Independent Contractor
    • Customer Service Representative-Insurance
  • Customer Service-Independent Contractor
    • Houston, Texas Area
    • Customer Service Representative-Insurance
      • Oct 2013 - Present
      • Houston, Texas Area

      Texas Insurance Agent (Independent)

  • AT&T
    • Customer Service Associate & COLLECTIONS ASSOCIATE
      • Apr 1982 - May 2009

      My responsibilities were to assist AT & T Publishing Mgr. with publishing Contracts, proof applications, received payments, & processed reports daily on Department progress. I processed Payroll for Sales Reps, Collection Reps, & Managers. I assisted with Human Resources with New Emplo...

Education

  • 1976 - 1980
    The University of Texas at Austin
  • 1976 - 1980
    The University of Texas at Austin

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Customer Services”

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