Experience

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  The Church of Jesus Christ of Latter-day Saints

  • Arbitrator (Quality Controller of Data Entry Team's Production)

    • Apr 2008 - Present

    Verified quality of team member's work in order to ensure data integrity. Quality control over a team of 20+ data entry indexers.

  • Indexer (Data Entry Specialist)

    • Jan 2004 - Present

    Entered 43,000 records into FamilySearch's web database program in one year with 98% accuracy, and in doing so, enabled people to locate their ancestors and relatives. The average indexer enters approximately 2,000 records per year.

  • Family History Consultant-Front Desk

    • Mar 2004 - Apr 2009

    Interfaced with customers in a courteous manner, answered calls; responsible for cash drawer and balancing it at end of shift. Checked microfilm into current inventory. Identified films that were sent to the Family History Center in error and returned them to Headquarters. Searched for missing microfilm in drawers and assisted customers in finding their ancestors' records online and on data storage mediums.

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  Hands of Mercy Encounter at the Irvine Inn

  • Irvine, California

  • Food Clerk

    • Jan 2017 - Present
    • Irvine, California

    Demonstrates knowledge of safe food handling practices. Maintains attractive display of food products in public venue.

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  Bristol Park Medical Group

  • Irvine, California

  • Patient Account Specialist

    • Nov 1993 - Jul 2000
    • Irvine, California

    Entered fee tickets with HMO, PPO and Private Insurance into IDX system. Met or exceeded expectations of data entry with requirements of 50 wpm with accuracy consistently. Utilized ICD-9 and CPT manuals as well as medical terminology and file maintenance in order to communicate with physicians. Also responsible for entry of copayments into system.