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Bio

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Karen Long is a seasoned program manager and instructional designer with 20+ years of experience in leadership, team management, and project delivery. She has a strong background in instructional design, learning theory, and automation, with expertise in cross-functional team leadership and continuous improvement. Long has held various roles in industries such as automotive, finance, and technology, including senior instructional designer, training coordinator, and program manager.

Experience

  • Rock Central
    • Detroit, Michigan, United States
    • Senior Instructional Designer
      • Mar 2020 - Present
      • Detroit, Michigan, United States

      Uses learning and instructional theory to analyze learning needs and goals, creates instructional content and develops a delivery system to meet those needs.

    • United States
    • Financial Services
    • 700 & Above Employee
    • Instructional Designer - Senior Instructional Designer
      • Dec 2018 - Feb 2020

      Uses learning and instructional theory to analyze learning needs and goals, creates instructional content and develops a delivery system to meet those needs.

    • Associate Underwriter – Full Underwriter – Purchase Underwriter
      • Jan 2017 - Nov 2018

      Credit Underwriter accountable for assessing risk and approving both refinance & purchase mortgages.

    • Training Coordinator
      • Apr 2015 - Dec 2016

      Coordinated all underwriting training and managed the underwriting certification program.

  • ABB
    • Auburn Hills, MI
    • Training Administrator | Learning Manager | Inventory Management Consultant
      • 2005 - 2014
      • Auburn Hills, MI

      Training Administrator – Managed external customer training department (2009 - 2014)Learning Manager – Managed internal learning and competency programs (2007 - 2009)Inventory Management Consultant – Developed value-based inventory solutions (2005 - 2007)

    • Co-Owner
      • 1999 - 2005
      • Rochester, MI

      A technical documentation and training company, providing services to a variety of companies within the automotive industry.

Education

  • University of Michigan - Ann Arbor, MI
    Bachelor of Arts (BA), Psychology

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Instructional Design”

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