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Karen Jacobs is a seasoned administrative professional with over 20 years of experience in various roles, including Personal Assistant, Executive Secretary, and Sales and Marketing. She holds a Certificate in International Fitness Professional from the American Council on Exercise and has expertise in Office Administration, Process Scheduler, and Interior Design. Jacobs has worked with prominent companies in South Africa, including Moroff & Kühne Consulting Engineers, EON SOLUTIONS, and Creative Images, Interiors, Project Management, Design, Space Planning.

Credentials

  • International Fitness Professional
    American Council on Excercise

Experience

    • South Africa
    • Civil Engineering
    • 1 - 100 Employee
    • Personal Assistant
      • Feb 2022 - Present

    • Personal Assistant
      • Feb 2022 - Present

      As a PA, I assist the Director and our office based in Somerset West, Cape Town. Our focus is Structural and Civil Engineering. We offer Mechanical, Wet Services, Fire and Electrical Engineering as a sub-consultancy service.

    • Personal Assistant to Managing Director
      • Feb 2022 - Present

  • EON SOLUTIONS
    • Cape Town, Western Cape, South Africa
    • Sales and Marketing
      • Apr 2021 - Mar 2022
      • Cape Town, Western Cape, South Africa

      • Engages in superior customer service by making information readily available.• Persists in sales even in the face of failure.• Demonstrates products and services as deemed necessary by clients and management.• Schedules appointments and meetings as necessary.• Answers questions from clients.• Makes product knowledge readily available to self and clients.• Researches client base to find new types of customers and sells to them accordingly• Creates a plan for gaining customers and then retaining them.

  • KarenFitPro
    • Cape Town, Western Cape
    • Part Time Fitness Professional Spesialising in Paediatric & Adult Programming for People with Cancer
      • Apr 2011 - Mar 2022
      • Cape Town, Western Cape

      Program Design and Training

  • karen Fit Pro
    • Durbanville
    • Certified Personal Trainer
      • Sep 2015 - Apr 2021
      • Durbanville

      Fitness coach / Part time

  • The Online Secretary
    • Cape Town, Western Cape, South Africa
    • Administrative Secretary
      • Sep 2015 - Mar 2021
      • Cape Town, Western Cape, South Africa

      Secretarial Services rendered to clients at the Business Centre in Cape Town and others. Selected by The Business Centre, Head Office in Rivonia as one of their Preferred Suppliers.

    • PA to MD
      • Jan 2015 - Aug 2015
      • Stellenbosch, Cape Town

      Activities include:• Assisting MD with presentations;• Diary Management;• Visa Applications;• Assisting in Stock• General Office Administration;• Booking of flights for staff, athletes throughout SA;• Arranging transport for athletes;• Booking of hotels and coordination of athletes prior to the event;• Securing speakers or special guests;• Coordinating staffing requirements and staff briefings;• Preparing delegate packs and papers;• Liaising with marketing and PR colleagues to promote the event;• Liaising with clients and designers to create a brand for the event and organizing the production of tickets, posters, catalogues and sales brochures, plus social media coverage;• Coordinating suppliers, handling client queries and troubleshooting on the day of the event to ensure that all runs smoothly;• Post-event evaluation (including data entry and analysis and producing reports for event stakeholders);• Traveling to events and assisting team with the smoothing running of the event.

  • KELLY PERSONNEL
    • Durbanville, Western Cape, South Africa
    • SECRETARIAL/ ADMINISTRATIVE SERVICES
      • Jun 2014 - Dec 2014
      • Durbanville, Western Cape, South Africa

      Secretarial Services Rendered to clients.

    • Marketing
      • Nov 2013 - May 2014
      • Cape Town Area, South Africa

      Creative Images is an Interior space planning and interior design company, committed to create unique, stylish and practical spaces.Service list:- Space Planning (Office Interior Design)Installation and application of:- Drywall partitioning- Ceilings, Painting- Lighting- Window coverings- Floor and floor finishes- CarpetingCustom Furniture design:- Sourcing of all new furniture- Instillation of IT and Audio-visual equipment- Space re-measuring2D CAD plans and 3D CG Visuals - still and animatedCall 0829449445

    • MARKETING CONSULTING/ SALES
      • Nov 2013 - May 2014

      Duties• Marketing of the business and update web page. Confer with client to determine factors affecting planning interior environments, such as budget, architectural preferences, and purpose and function;• Working to a brief, which details what the space will be used for; Inspecting and surveying buildings;• Working with designer while developing detailed designs and choosing materials; Negotiating fees once budget has been done and costing has been given to client; Setting schedules for the project;• All designs done by using computer-aided design (CAD) software or small-scale models;• Advising clients on progress and interior design factors such as space planning, layout and utilization of furnishings or equipment, and colour coordination;• Coordinate with other professionals, such as contractors, architects, engineers, and plumbers, to ensure job success;• Review and detail shop drawings for construction plans;• Estimate material requirements and costs, and present design to client for approval; Subcontract fabrication, installation, and arrangement of carpeting, fixtures, accessories, draperies, paint and wall coverings, art work, furniture, and related items; Formulate environmental plan to be practical, aesthetic, and conducive to intended purposes, such as raising productivity or selling merchandise; • Render design ideas in form of paste-ups or drawings;• Exploring ways of improving existing products and services, and increasing profitability;• Identifying target markets and developing strategies to communicate with them;• Consult with product development personnel on product specifications such as design, colour, and packaging.

    • Executive Secretary
      • Feb 2012 - Oct 2013
      • Rosebank

      Executive Secretary

    • EXECUTIVE SECRETARY TO TWO GENERAL MANAGERS
      • Jan 2012 - Oct 2013
      • Rosebank, JHB

      • Full Diary management to an extent 80% of daily activities.• Co-ordination of Ethics Investigation: support to Ethics Investigator (Tshepo Makelane). Read, investigate violation and update status of investigation.• Scheduling of meetings and conferences on a daily basis. Assist in Conference dial in management on a daily basis.• Typing of other correspondence in Excel and Word. Using own discretion on design and layout of documents.• General office administration, e.g., filing, faxing, scanning.• Complete Credit Card Claim forms and obtain the relevant authorising signatures. Follow processes and forward to Finance and Accounts Department• Account payments via SAP.• Make the necessary arrangements with regards to access to IT system, telephone, electronic equipment, parking etc. for new employees to ensure a smooth transition period.• Designed Agendas including designing of indexes for documents for various meetings. Accurate and speedy completion of assignments and transcribing of material fromhandwritten notes. Handle “non-routine” typing assignments.• Assist MD with secretarial duties when their Secretaries are absent. Building a relationship with external clients.• Stationery control – Ordering and stock control. (Order via SAP, SRM7).• Conference and event management: Making sure that all the delegate's requirements are met, budget guidelines are adhered to and that all the necessary arrangement are made well within time. Bookings, management of staff attendance and layout of venue, and catering requirements.• Motor Vehicle returns/claims & reimbursements.• Any other duties assigned: general, booking of board rooms electronically.• Assisting various staff with IT related queries, problem solving with documents etc. Query resolution, e.g., responsible for maintenance of printer on floor.• Updating of organograms / PowerPoint presentations.• Reconciling of monthly statements of General Managers upon receipt with relevant slips.

    • PA/ EXECUTIVE SECRETARY
      • Oct 2011 - Nov 2011
      • Sandton, JHB

      Secretarial duties – temping

  • BROLL NAMIBIA
    • Windhoek, Khomas, Namibia
    • PA/ OFFICE ADMINISTRATION AND EVENTS COORDINATOR
      • Aug 2009 - Sep 2011
      • Windhoek, Khomas, Namibia

      • Typing of reports, forms, reports and other correspondence.• Responsible for Invoicing of clients and typing Invoices and quotes. Diary management.• Travel arrangements, national and international. Full secretarial and support role.• Supporting and collaborating with the Executive Director in securing sponsorships. Adhering to conference planning schedule, policies and guidelines.• Contracting with caterers, specialists and other vendors in a timely manner. Contracting with keynote speakers and workshop presenters.• Keep attendance at all meetings.• Send attendance promptly to Marketing Coordinator for updating on the Web site. Plan end of the year function and Sport events.• Facilitates the securing of appropriate venues for local meetings and events, including site inspections and negotiation of contracts.• Coordinates on-site arrangements for all local meetings and events. Work in coordination with Marketing Coordinators of Broll Nambia.

    • PA – REGIONAL DIRECTOR OF AFRICA (MD SOUTH AFRICA)
      • Aug 2007 - Feb 2009

      Various duties please ask for CV.

  • SMARTCOM (PTY) LTD
    • Rosebank, JHB
    • PA – CEO AND CFO
      • May 2004 - Jul 2007
      • Rosebank, JHB

      • Provided administrative support to the CEO in performing daily business and personal duties and ensure the smooth and efficient running of his office.• Prevented company from risk of being overcharged by a telephone company by ±R62,000 during April 2007 by identifying repeated costs being charged by this services provider.• Minute taking of Board meetings, other monthly meetings and typing thereof.• Preparation of Presentations for Board Meetings on Power Point e.g. Budget presentations, Incentive Presentations, General Invitations as a slide show.• Typing of all forms of correspondence and reports.• Manage CEO’s diary using PDA (Imate)/Blackberry.• Scheduling and setting up of meetings and appointments.• Arranging of meetings / board meetings directly with major companies e.g. Vodacom. Coordinate and respond to personal invitations.• Directing and screening telephone calls.• Making bookings for servicing CEO’s cars. Filing and faxing as required.• Responding to correspondence received (email, post and fax).• Client Complaints and Concerns: Assisting and solving of customer queries/problems referred to CEO’s office.• Logging of all complaints/queries through Smart Assist program and assisting customers with queries also using Eppix.Much more, please ask for CV

  • CHOICE ELECTRICAL CC
    • Roodepoort, Gauteng, South Africa
    • SECRETARIAL ADMINISTRATIVE ASSISTANT
      • Jul 2001 - Apr 2004
      • Roodepoort, Gauteng, South Africa

      • Full secretarial and support role.• Invoicing, filing

  • PRICEWATERHOUSECOOPERS
    • Sunninghill, Rivonia, Gauteng
    • EXECUTIVE SECRETARY TO 3 DIRECTORS/ PARTNERS
      • Aug 1999 - Jun 2001
      • Sunninghill, Rivonia, Gauteng

      • Chosen as one of 20 Champs (chosen out of 1000) staff to support/train staff on the Solution 6 Financial System.• Typing of wills, trusts, Financial Statements, reports and other Legal documentation. Diary management and setting up of appointments.• Full secretarial and support role to the 3 executive directors. Typing of all forms of correspondence and reports.• Booking of all travel arrangements, local and international.• Taking dictation.• Screening calls.• Creation of presentation slides.• Responsible for Invoicing of clients and typing Invoices. Printing of reports on financial system (Solution 6).• General duties and liaison with international clients.

  • Boehringer Ingelheim
    • Randburg, Gauteng, South Africa
    • PA – MANAGING DIRECTOR
      • Feb 1999 - Jul 1999
      • Randburg, Gauteng, South Africa

      • General office administration.• Liaison with international persons.• Full secretarial and support role to the Managing Director. Creation of presentation slides.• Minute taking.• Arranging of staff events

  • GENCOR/ GENBEL SECURITIES
    • City of Johannesburg, Gauteng, South Africa
    • PA SECRETARY TO EXECUTIVE DIRECTOR
      • Apr 1992 - Feb 1999
      • City of Johannesburg, Gauteng, South Africa

      • Full secretarial and support role to the Director.• Assist a team of 4 Managers who reported to the Director with security queries, typing of reports and correspondence, and other typing.

  • Alloy Office Automation
    • Randburg, Gauteng, South Africa
    • Reception/ Secretary to Director
      • Mar 1990 - Mar 1992
      • Randburg, Gauteng, South Africa

  • Receiver of Revenue
    • City of Johannesburg, Gauteng, South Africa
    • Frontline Reception and Relief Secretary to the Receiver of Revenue
      • Feb 1987 - Feb 1990
      • City of Johannesburg, Gauteng, South Africa

Education

  • 1987 - 2018
    Various Institutions
    Certificates, Windows 10Pro, MS Office full package 2021, Microsoft Teams, Hubspot Database, Windows 10, Vista, MS
  • 2010 - 2011
    American Council on Exercise
    Certificate, International Fitness Professional
  • 1986 - 1986
    Randburg High School
    Grade 12

Suggested Services

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Industry Focus. “Civil Engineering”

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