Experience

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  Supra Systems

  • United States
  • Real Estate
  • 1 - 100 Employee

  • Director, Regional Sales

    • Dec 2005 - Present

    • Responsible to grow the service business by providing solutions to existing as well as new client base.• Utilize technical, organizational and customer knowledge to influence customers.• Assist customers in buying the products and services to meet their needs resulting in revenue generation for the company.• Maintain excellent customer relation by providing pre install and post install training.• Demonstrate thorough understanding of products and services through sales and training presentations.• Make contact with customers through on site visits as well as meetings set during conventions.• Participate in local, state and national trade Expos.• Host customer receptions during national events.• Partner with internal departments to communicate job scopes and relay customer needs.• Develop new business and implemented sales strategies.• Provide accurate and timely forecasting of sales opportunities.• Work from remote location. • Assist in marketing initiatives related to sales activities including development of sales and business plans.

  • Director, Regional Sales

    • Dec 2005 - Present

• 

  GE Security, Supra

  • Cincinnati, OH

  • Office Manager/Multi-site

    • May 1998 - Dec 2005
    • Cincinnati, OH

    • Responsible for hiring, motivating, training and disciplining of direct reports.• Directed, delegated, monitored and reviewed personal performance of staff, in addition to handling employee issues.• Provided customer service and administrative support for Supra’s multiple field offices.• Created office procedures for all aspects of office management.• Designed office layout and procured office furnishings.• Monitored four satellite offices in Atlanta, GA.• Maintained close contact with the local Office Lead and Board Services Manager.• Established and engaged in weekly conference calls with remote staff.• Conducted quarterly visits to remote offices.• Enforced policies established for proper maintenance of the Supra office.• Responsible for ensuring computer systems were in proper working order.• Responsible for local staff’s administration of the details of the master agreement between Supra and supported association. • Handled customer complaints and questions that were escalated from the local office lead.• Responsible for local office expenses. • Prepared timely report of the operation for the Salem home office.• Assisted with contract billing questions.

• 

  Supra, a Division of UTC Fire & Security

  • Cincinnati, OH

  • National Account Manager

    • May 1998 - Dec 2005
    • Cincinnati, OH