Experience

• 

  Ten Thousand Villages US

  • United States
  • Retail
  • 200 - 300 Employee

  • Company Store General Manager

    • Mar 2016 - Present

    Provide strategic and operational leadership for retail sales channel of a not-for-profit fair trade retailer.

  • Retail Sales Manager

    • Jul 2011 - Mar 2016

    Multi-unit management of up to 19 stores in Pennsylvania, New York and New England. Hired and trained sales associates and store management. Analyzed health of the business and set goals accordingly. Was major part of reorganization of company stores and instrumental in developing sales and training programs to increase sales through increasing metrics. Motivated sales teams to achieve goals. Supervised inventory management and expense management. Developed training program to more accurately schedule employees to ensure stores were not overspent on payroll. Developed training materials. Planned in-store events.

  • Store Manager

    • Jun 2007 - Jul 2011

    Managed all aspects of retail operations for home decor and personal accessories store. Hired, scheduled, managed inventory, trained, set goals, set displays. Opened new store in Lancaster Pa.

• 

  American Red Cross

  • Syracuse New York area and Philadelphia Pennsyvania Area

  • Blood Donor Recruiter

    • Sep 1989 - Aug 1992
    • Syracuse New York area and Philadelphia Pennsyvania Area

    Developed community and business contacts to set up blood drives. Worked with volunteers to recruit donors. Supervised blood drives. Set goals and worked with nursing staffs to ensure drives ran efficiently.