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Karen Brooks is a seasoned library leader with expertise in collection development, information literacy, and community outreach. As a Project Manager at Clarivate, she oversees professional services projects, while her extensive experience as Deputy Chief and Branch Manager at the Enoch Pratt Free Library and Pierce County Library System has equipped her with a deep understanding of library operations and staff management. Holding a Master's in Library and Information Science from the University of Pittsburgh and a Bachelor's in Linguistics from the University of Arizona, Karen is well-versed in library science and linguistics. She is also certified as a SAFe 6 Product Owner/Product Manager and holds Microsoft Office Specialist certifications.

Credentials

  • Certified SAFe 6 Product Owner / Product Manager
    Scaled Agile, Inc.
    May, 2023
    - May, 2026
  • Microsoft Office Specialist Outlook 2013
    Microsoft
    Dec, 2016
    - May, 2026
  • Microsoft Office Specialist: Microsoft Office 2013
    Microsoft
    Dec, 2016
    - May, 2026
  • IC3 Computing Fundamentals
    -

Experience

    • Project Manager
      • Aug 2023 - Present

      Project Manager on the Professional Services team for Innovative, part of Clarivate.

    • Deputy Chief, Neighborhood Library Services
      • Aug 2022 - Feb 2023
      • Baltimore, Maryland, United States

      Oversee branch library services and supervise branch managers at 10+ library locations in Baltimore, MD. Assist in development and implementation of strategic plan for Neighborhood Library Services division. Lead division meetings and work groups. Assist in the development of annual budgets. Supervise and evaluate branch managers in overseeing library services. Enformce library discipline policy. Participates in recruitment of personnel. Ensure branch library compliance with library policies and procedures. Respond to customer complaints. Participate in training of branch staff.

    • United States
    • Libraries
    • 200 - 300 Employee
    • Regional Services Manager
      • Jun 2022 - Jul 2022

    • Library Branch Manager
      • Mar 2021 - Jun 2022

      Oversee a diverse staff of about twenty employees at a large branch as well as provide oversight for two smaller community library branches. Manage performance in provision of library services such as reference, reader's advisory, programming, outreach and collection management. Develop partnerships with local businesses and organizations. Participate in strategic planning and budget development as a member of a systemwide Leadership Team.

    • Library Branch Manager
      • Apr 2016 - Mar 2021

      Oversee a diverse staff of twenty employees, including two supervisors, four librarians (two adult services and two youth services), and one teen services specialist. General oversight over a community branch and a team of substitute employees that support the library system in addition to managing the highest circulating branch in the Library system. Train and coach staff to provide exemplary customer service and community-centered programming. Help staff to plan and implement programs and manage the collection. Act as project manager on large-scale system projects and serve on the Leadership Team that acts as a primary decision-making body on operational matters.

    • Senior Librarian
      • Mar 2014 - Apr 2016

    • Branch Manager, CLP - Lawrenceville
      • Oct 2010 - Mar 2014

      Manage a staff of seven individuals in the day-to-day operations of a small branch library. With a children's librarian and adult services library assistant, plan and implement programs for children, teens and adults. Work with members of a diverse community to create vibrant and impactful library services. Maintain current, relevant and popular collections. Participate in systemwide programs and initiatives.

    • United States
    • Libraries
    • 300 - 400 Employee
    • Teen Services Coordinator
      • 2006 - 2010

      Oversee library services to teens at the nineteen Carnegie Library of Pittsburgh locations and 43 district libraries in Allegheny county. Plan countywide teen services trainings and inservices. Plan system and countywide programs and initiatives for teens, including the Ralph Munn Creative Writing Contest and Teen Summer Reading. Manage grants and special projects. Act as coach and mentor for teen librarians.

    • Library Assistant
      • Sep 2004 - Aug 2006

    • Clerk
      • Nov 2002 - Sep 2004

    • Directory Assistance Operator
      • May 2002 - Nov 2002

    • Library Assistant
      • Jan 2002 - Apr 2002
      • London, United Kingdom

  • Arizona Relay
    • Tucson, Arizona Area
    • Telephone Relay Operator
      • 1999 - 2001
      • Tucson, Arizona Area

    • Typist
      • 1998 - 2001
      • Tucson, Arizona Area

      Type classified ads for the print and online editions of the Arizona Daily Wildcat.

Education

  • 2003 - 2005
    University of Pittsburgh
    Masters of Library and Information Science, Concentration in Public Libraries and Youth Services
  • 1998 - 2001
    University of Arizona
    Bachelor of Arts (BA), Linguistics

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Libraries”

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