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Karen Boyer
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Bio
Experience
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Operations Implementation Lead
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Sep 2020 - Present
Lead the implementation process for new and existing clients. Ensure effective communication with all stakeholders throughout the process. Also act as operations resource for functionality, workflow design, testing and process improvement follow up. Finally, follow up with scheduling and 30 day and 90 day review. Also fill in where needed to process projects and billing though the plant in a in a timely fashion.
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Client Services Manager
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Sep 2020 - Present
Manage the Client Service Department, directly supervise employees and carry out supervisory responsibilities. Establish and report on departmental metrics to ensure continuous improvement in departmentaly productivity and quality. Work closely with the Sales team to ensure customer needs and budget is achieved. Attend all leadership meeting and participate in employee/facility-wide meetings.
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Education
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1989 - 1994California State University-Chico
Suggested Services
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Industry Focus. “Management Consulting”
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