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Bio

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Karen Archer is a seasoned professional with expertise in event planning, management, and counseling psychology. She has extensive experience in various industries, including banking, retail, and education. Archer holds a Master's degree in Leadership and Management with an HR emphasis and a Bachelor's degree in Communication and Media Studies. She has worked with prominent companies like BB&T, SunTrust, and Shiekh Shoes, and has developed a strong track record of driving sales growth, improving customer satisfaction, and managing teams effectively.

Experience

  • BB&T
    • Virginia Beach, Virginia
    • Personal Banker IV
      • Dec 2016 - Mar 2018
      • Virginia Beach, Virginia

      – Developed and implemented a program to educate clients about financial responsibility and available banking services including a free bi-weekly workshop that minimized the number of cold calls to generate new customers – Developed and implemented a strategic plan for recruiting and developing s...

  • SunTrust
    • Norfolk, Virginia Area
    • Personal Banker III
      • Jun 2014 - Dec 2016
      • Norfolk, Virginia Area

      – Consistently achieved the highest standard of performance for exceptional customer service– Exceeded client services and branch sales goals by 30%– Achieved rank among top 20 banking representatives in Virginia

  • Phil's Car Sale
    • Yokosuka, Japan
    • Car Sale Manager
      • 2012 - 2014
      • Yokosuka, Japan

      – Increased company sales by 30% by introducing new media markets via social platforms and customer incentive programs– Consistently exceeded monthly sales targets through built trust and excellent customer services– Monitored budget to ensure efficient cost controls and allocation of expenditures

  • U.S. Bank
    • San Diego State University
    • Personal Banker
      • Jun 2008 - Feb 2009
      • San Diego State University

      – Managed the student banking center integral in helping the bank to achieve ‘Employer of the Quarter’ – Produced educational events to teach college students about responsible banking and saving, and to generate new business

  • SDV
    • Abidjan, Cote d'Ivoire
    • Technology lead Intern
      • Jun 2007 - Aug 2007
      • Abidjan, Cote d'Ivoire

      ­ Developed product advertising and marketing campaigns to generate new businesso I created an advertising campaign that still plays today in the Ivory Coast­ Managed a team of 25 to support import/export business, ensuring consistent on-time delivery of customer products

  • Shiekh Shoes
    • El Cajon, San Diego
    • Assistant Manager
      • Aug 2005 - Jun 2006
      • El Cajon, San Diego

      Managed a team of 10 members while cashiering, selling, and assuring store set up to maximize sales opportunities.

Education

  • 2018 - 2020
    University of La Verne
  • 2006 - 2008
    San Diego State University-California State University
  • 2006 - 2008
    San Diego State University-California State University

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Human Resources”

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