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Credentials

  • Chartered HR Practitioner
    South African Board of Personnel Practitioners

Experience

    • Group HR Manager
      • Apr 2013 - Dec 2023

      - HR, IR & Payroll Policy & Strategy in global freight & logistics industry - Design & implement strategy, policies & processes & affiliated documentation- Manage & coordinate the national team of HR & IR specialists | ZA & Africa- Industrial Relations -Day to day IR & relationship management-Co-ordinate & manage strike committees & war-room-Spearhead negotiations & agreements with multiple unions- Group Payroll for +2300 employees across South Africa & Africa- Employment Equity : Establish EE Goals, manage compliance & deviations & Chair EE Committee meetings- Group Recruitment and on-boarding- Learning & Development (including management of YES program, learnerships, graduate program and bursaries)- Introduce and manage Group Wellness Program- Manage Diversity and Inclusion - Statutory Compliance for COIDA, UIF, PAYE & Submit EE Reports & ATR/WSP

    • Strategic Operations Manager: National Call Centre & Customer Services
      • 2010 - 2013

      Electronic Toll Collection (Pty) LtdA deliberate move out of HR into a purely operational portfolio in order to assess the alignment required between HR and Operational services.Strategic Operations Manager: National Call Centre & Customer ServicesManpower Strategy & Workforce planningDesign & develop Call Center infrastructure in conjunction with Kapsch AustriaDesign & implement Call Center policy, process, mission, vision & valuesEnsure Contractual alignment in system ‘Design & Build’ & Operational deliverables’*Established Call Center operations & managed call center & service depots operations

    • Group Human Capital Executive
      • 2006 - 2010

      Design, implement & manage Human Capital Strategy within the MBD groupWorkforce Planning, Recruitment, Training & DevelopmentEmployee Relations | Labour Relations framework & dispute resolutionCorporate compensation, benefit & reward structures*Established onsite clinic for Employee Health, Welfare & Wellbeing*Debt Recovery Training Program & Established off-site MBD Training College*Learnership program of 300 learners p/a through FASSET & R2m rebate pa*Improved & maintained Empowerdex rating start-up of Disabled Call Centre*Maximised returns with SETA & DoL | DTI rebates

    • Group HR Manager
      • 2000 - 2006

      Establish & lead Group HR in Private Equity | Financial ServicesActioned post 1998 merger of diverse operating units into one organisation*Appointed Principle Officer & Chairman of Brait Provident Fund*Chairman of Training Committee & Employment Equity Committee

Education

  • University of the Witwatersrand
    Bachelor of Arts Industrial Psychology, Industrial Psychology

Suggested Services

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Industry Focus. “Transportation, Logistics, Supply Chain and Storage”

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