Bio
Credentials
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Analyzing and Visualizing Data with Microsoft Power BI
UdemyJan, 2022- Apr, 2026 -
AWS Machine Learning Foundations
UdacityOct, 2021- Apr, 2026 -
SQL Essential Training
LinkedInMay, 2021- Apr, 2026 -
Data Analysis Professional Nano Degree
UdacityOct, 2020- Apr, 2026 -
FWD Data Analysis Challenger Track
Information Technology Industry Development Agency, ITIDAJul, 2020- Apr, 2026 -
Data Visualizing with Python
DataCampJun, 2020- Apr, 2026 -
Introduction to Data Science in Python
DataCampMay, 2020- Apr, 2026 -
Data Manipulation using Pandas
DataCampMay, 2020- Apr, 2026 -
Intermediate Python
DataCampMay, 2020- Apr, 2026 -
Excel 2013: Pivot Tables
LinkedInMar, 2019- Apr, 2026 -
Learning Excel Data-Analysis (2015)
LinkedInMar, 2019- Apr, 2026 -
Learning Excel What-If Analysis
LinkedInMar, 2019- Apr, 2026 -
Statistics Foundations: 1
LinkedInMar, 2019- Apr, 2026 -
Lean Six Sigma Yellow Belt (ICYB)
AUC Executive EducationFeb, 2019- Apr, 2026 -
Google Analytics for Beginners
Google Analytics for BusinessAug, 2020- Apr, 2026 -
CCNA
it gate academyOct, 2012- Apr, 2026
Experience
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Egypt
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Retail
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100 - 200 Employee
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Assistant Operations Manager
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Oct 2022 - Present
As an Assistant Operations Manager with a strong background in data analysis and development, I bring a unique combination of operational expertise and analytical skills to drive efficiency, optimize processes, and support strategic initiatives. My experience in using advanced data tools and programming enhances my ability to deliver impactful solutions and ensure smooth operational workflows.Operational Efficiency: Streamlined operational processes by leveraging data analysis to identify bottlenecks and inefficiencies. Data-Driven Decision Making: Utilized my expertise in Excel, Power Query, and Power BI to develop performance metrics and interactive dashboards. Enabled real-time tracking and data-driven decision-making, leading to more informed and strategic operations management.Process Automation: Developed custom Python scripts to automate repetitive and time-consuming tasks, such as data collection, reporting, and analysis. This automation reduced manual effort, minimized errors, and increased operational efficiency.Team Leadership and Collaboration: Worked closely with other departments to understand their operational needs and deliver scalable solutions that support overall business goals.Performance Monitoring: Implemented and maintained performance monitoring systems, using advanced analytics to track key performance indicators (KPIs), and Provided actionable insights and recommendations to senior management to drive operational excellence.
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Analysis Manager
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Mar 2022 - Oct 2022
Data Analysis & Visualization: Expertly use Excel, Power Query, and Power BI to analyze complex datasets and create compelling visual reports that facilitate strategic decision-making.Python Development: Developed custom Python scripts to automate data collection, cleaning, and analysis processes, significantly improving efficiency and accuracy.Cross-functional Collaboration: Worked closely with various departments to understand their data needs and deliver tailored analytical solutions that drive operational improvements.Performance Optimization: Implemented data-driven strategies and solutions that enhanced business performance and achieved key performance indicators.Advanced Analytics: Conducted in-depth statistical and trend analysis, providing actionable insights and recommendations to senior management.Udacity Nanodegree: Successfully completed the Data Analysis Nanodegree from Udacity, further solidifying my expertise in data analysis techniques and tools.Toolbox:Excel: Advanced formulas, pivot tables, macrosPower Query: Data transformation, ETL processesPower BI: Interactive dashboards, data modeling, DAXPython: Data analysis, automation scripts, libraries such as pandas, NumPy, and matplotlibMy comprehensive skill set, combined with a commitment to continuous learning and improvement, ensures that I deliver high-quality, impactful data solutions.
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Upwork
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Egypt
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GIS Engineer
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Oct 2021 - Present
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Egypt
As an experienced GIS Developer, I collaborate closely with clients to understand their spatial data needs and deliver tailored, innovative solutions. My expertise lies in creating and automating spatial data analysis processes, enhancing data visualization, and driving actionable insights through comprehensive geospatial analysis.Client Collaboration: Partnered with clients to identify and understand their unique spatial data requirements, ensuring the delivery of customized, high-quality solutions.Python & GeoPandas: Developed advanced scripts using Python and GeoPandas for automated spatial data analysis, streamlining workflows and improving data accuracy.Interactive Maps: Designed and implemented interactive maps using Leaflet and Folium, significantly enhancing data visualization and user engagement across various projects.API Utilization: Leveraged Google API and OSM API for efficient geospatial data collection and processing, supporting multiple complex analysis projects.Statistical Analysis: Conducted in-depth statistical analysis on diverse datasets, providing clients with actionable insights that drive informed decision-making.Upwork Excellence: Maintained a stellar 5-star rating on Upwork, reflecting consistent client satisfaction, successful project delivery, and a strong track record of excellence.Python Applications: Developed and maintained robust Python applications, ensuring optimal performance, reliability, and user experience.Cross-functional Collaboration: Worked closely with cross-functional teams to understand project requirements and deliver scalable, efficient solutions.Process Automation: Implemented automation scripts to reduce manual tasks, increase operational efficiency, and save valuable time for clients.Toolbox:Python: GeoPandas, Fiona, GDAL, Routing, OSM API, Google APIQGISFoliumLeafletJupyter NotebooksStreamlitMapbox
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Bakewell Sweets
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Cairo, Egypt
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Data Analyst
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Jun 2019 - Oct 2021
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Cairo, Egypt
Data Collection, Database Management,Data Analysis, and modeling in Excel or Power BI,Data Visualization and Dashboard Using Power BI, and/or Tableau.Monitor branches performance, sales KPI's,product performance, revenue, sales person performance, prepare weekly, monthly and yearly performance reports.row material stock report,and stocking recommendations.
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Raya Contact Center
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cairo
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Back Office
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May 2018 - May 2019
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cairo
submitting customer requests for new installations, shifting location, and upgrade/downgrade of service,connection between T1 and T2 for ultimate problem-solving.follow-up with technical teams and customer is done in parallel to guarantee the top 2 boxes of satisfaction.follow-up with customers in the spot to close cases within SLA.
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Raya Contact Center
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Cairo, Egypt
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Customer Service Representative
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Oct 2015 - Mar 2018
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Cairo, Egypt
Provide technical support for Etisalat UAE Landline, IPTV, and home internet.Router configuration,IPTV configuration,followup with technical teams.Services General Inquiry,Database Entry,Mobile App support,Email configuration support,
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Perfect shoes
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Cairo Governorate, Egypt
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Retail Store Manager
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Oct 2005 - Aug 2015
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Cairo Governorate, Egypt
Managed the sales process to ensure meeting the daily targets and added a third shift that is parallel with the nearby entertainment locations timings,for all 3 branches.supervised inventory and new orders to prevent a high stock of goods after season and minimize the discounted goods volume. interchangeably switched the roles of workers between inventory and showroom to gain more experience in the various sections of the store. designed a season plan that added 55.000 pounds of profit monthly by securing the competition and contracting with many local factories to be the distributor of the area.
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Education
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2001 - 2005Advanced Academy
Bachelor's degree, Management Information Systems, General
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