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Credentials

  • Leveraging Content Marketing for High Impact Social Media Marketing
    Institute of Banking and Finance, Cambodia
    Feb, 2023
    - Apr, 2026
  • Data Visualization By Power BI
    Institute of Banking and Finance, Cambodia
    Aug, 2022
    - Apr, 2026
  • Build Profitable Relationships with Bank Customers
    Institute of Banking and Finance, Cambodia
    Jul, 2022
    - Apr, 2026
  • People and Leadership Skill
    Educational Development Institute
    Sep, 2021
    - Apr, 2026
  • ALMI Digital Badge from LOMA
    Prudential (Cambodia) Life Assurance
    Jun, 2020
    - Apr, 2026
  • LOMA 321 – Marketing in Financial Services
    Prudential (Cambodia) Life Assurance
    Sep, 2018
    - Apr, 2026
  • LOMA 308 – The Business of Insurance: Applying Financial Concepts
    Prudential (Cambodia) Life Assurance
    Jul, 2018
    - Apr, 2026
  • LOMA 302 – The Policy Lifecycle Insurance Administration
    Prudential (Cambodia) Life Assurance
    Apr, 2018
    - Apr, 2026
  • LOMA 291 – Improving the bottom line: Insurance Company Operations
    Prudential (Cambodia) Life Assurance
    Oct, 2017
    - Apr, 2026
  • LOMA 281 - Meeting Customer Needs with Insurance and Annuities
    Prudential (Cambodia) Life Assurance
    Jun, 2017
    - Apr, 2026
  • Digital Marketing
    IT Academy STEP Cambodia

Experience

    • Cambodia
    • Banking
    • 100 - 200 Employee
    • Assistant Manager Marketing & CSR/Digital Marketing
      • Jan 2022 - Present

      Takes charge of planning and management of Bank’s official App (K-easy) and Homepages, SNS Channel (Facebook, Instagram, Youtube, etc.) - Authority of accessing in official channels of bank belongs to Marketing Unit, and Marketing unit shall hand over the charge of customer to sales management promptly for adequate response making.Constructing Corporate Culture- Aiming for build creative and developmental organizational culture of the Bank.- Plan and supervise every internal ceremony of the bankConstructing Marketing Strategy - Plan and schedule many kinds of promotional materials for internal/external events of the bank - Request contents creation planning to design unit for online contents and offline contents creation - Prepare Annual Content Creation schedule with budget for management’s approval - Manage and control stocks of marketing materials of bank - Plan marketing promotional materialsSocial Volunteer Activities (CSR) - Aim for social awareness of the Bank’s business and developing positive reputation of bank, within the range of donation policy of the bank.

    • Assistant Manager Business Development
      • Aug 2020 - Oct 2022

      Market Research - Every working day, make research of major news sites and competitors’ information to monitor the market change thoroughly - For newsletters which contains important information that management may informed, prepare separate report to share the content - Make research of reaction of business team and customers about newly introduced product and adjustment of existing product, and report to management.Channel management - Takes charge of planning and management of Bank’s official App (K-easy) and Homepages, SNS Channel (Facebook, Instagram, Youtube, etc.) - The team is obligated to submit the Annual Plan and Quarterly Revisions which contain estimated budget to the Head of Division for approval - Attract customer of the bank to each channel by providing promotions and contents of fine qualities - Devote to customer service by prompt and punctual reaction for maintaining reputation of brand - In case of customer inquiry about products through channel occurs, the team may look up information of the customer, Customer information, Customer Memo to provide better consulting for subject - Details of consulting result shall be recorded in screen, Customer memo as ‘Notes in Consulting’ - For Loan consultation, team may hand over the charge of customer to each business team which holds connection with relevant showroom, or to team leader and Vice-team leader of Business team for Used Car and other product.

    • Cambodia
    • Insurance
    • 500 - 600 Employee
    • Senior Executive Event and Convention
      • Jun 2019 - Aug 2020

    • Executive Bancassurance Operations
      • Oct 2015 - Jul 2019

  • ACLEDA Bank Plc.
    • Head Quarter, Phnom Penh, Cambodia
    • Costomer Service Officer
      • May 2013 - Oct 2016
      • Head Quarter, Phnom Penh, Cambodia

      Provided, promoted all bank products and services, solve the pronlems, communications with the clients through phone call and email.

Education

  • 2019 - 2021
    Norton University
    Master of Business Administration - MBA, Business Administration and Management, General
  • 2012 - 2016
    Western University of Cambodia
    Bachelor of Business Communication, Business/Corporate Communications
  • 2011 - 2015
    Royal University of Law and Economic
    Bachelor's degree, Banking and Finance
  • Royal University of Law and Economics
    Bachelor's degree, Banking and finance

Suggested Services

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Industry Focus. “Banking”

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