Experience

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  Special Olympics World Games Berlin 2023

  • Germany
  • Spectator Sports
  • 1 - 100 Employee

  • Sports Group Manager

    • Jan 2023 - Sep 2023

    Led the planning of all-sport related areas and programs, from competition management to sport operations, working in close partnership with the other departments to ensure that athletes are provided the best and safest environment to train and compete.Led development and design for competition and training venues across 9 sports for 3500+ athletes, coaches, volunteers, officials to reflect International Federation rules.Liaised and communicated with International Federations (IFs) such as FIVB, ICF, ITTF, etc.Prepared competition and training schedule and calendar for the games time.Conceptualized information stations across all 26 sports and digitalized protest forms and prepared and delivered training presentations and webinars for users.Developed and wrote sport specific technical manuals,DCAS, DRS and delay procedures for the responsible sports.On-site operations management- oversaw on-site event setup, managing 100+ event crew and volunteers, resolving issues in real time to ensure efficient game day competitions.Collated technical specifications and communicated to technology service providers for Games time App development and conducting User Acceptance tests (UATs) with sport specific working groups and service providers.Analyzed athletes and officials registeration data for any discrepancies.

  • Sports Group Coordinator

    • Jan 2022 - Dec 2022

    Planned and executed sports competitions in line with International Federation rules at test event-SO German National Games-2022.Development of sport specific training manuals.Collaborated with creative teams to develop compelling event content, including presentations, videos and interactive experiences.Trained and managed sport volunteers and sport working groups.Prepared RFPs, identify vendors for sports equipment procurement.

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  Kolkata Knight Riders

  • India

  • Operations Manager and Bio-bubble Manager

    • Mar 2021 - Sep 2021
    • India

    Managed Team Operations for IPL 2021 and the bio-bubble put in place for the team of 70 people.Managed inventory and kit distribution for players and staff.Oversaw team room preparation, supplies management, and inventory distribution.Acted as the central point of contact for various team operations - hotels, training grounds arrangement, ground transportation, flights

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  LOC FIFA U-17 Women's World Cup India 2021

  • New Delhi, Delhi

  • Team Services Manager

    • Mar 2020 - Dec 2020
    • New Delhi, Delhi

    Created team-handbook and operational plans for the team base camps (TBCs).Collaborated closely with the venues team to meticulously identify and develop training sites for referee and team base camps (TBCs) in alignment with FIFA technical requirements, ensuring that teams had access to optimal facilities.Owned responsibility for driving the recruitment and training efforts for 20 Team Liaison Officers (TLOs) through the facilitation of workshops and webinars.Prepared competition and training schedules and operational flows for teams.Coordinated procurement of sport equipment and vendor management.

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  RowFit™ Switzerland

  • Lausanne, Vaud, Switzerland

  • Project Manager Strategy and Operations

    • Jan 2019 - Mar 2020
    • Lausanne, Vaud, Switzerland

    Facilitated the enhancement of performance tracking and user experience through the development and implementation of measurement databases and ranking system which realized a 25% improvement in client satisfaction.Drove the conceptualization and implementation of a targeted marketing plan and innovative online communications strategy which achieved 15% increase in customer engagement.Optimized space utilization by 20% through effective space planning and on-site operational support, ensuring a more efficient and customer-friendly environment.

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  World Rowing (FISA)

  • Lausanne Area, Switzerland

  • Development Intern

    • Jan 2018 - Dec 2018
    • Lausanne Area, Switzerland

    Liasing with National Federations, National Olympic Committees, Organising Committees of World Championships and Continental Championships to Coordinate high-performance- women and youth development programs, including gender equality initiativesProject Management for Olympic Solidarity programs in Asia, Europe and Africa.Updated databases and analyzed statistics from 20 years of data to be used as standard references during reporting.Developing a Coach Education framework for an e-learning platform.Evaluated exiting sport programs and future growth policies for South-east asia and South America.

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  Indo Farm Equipment Limited

  • Chandigarh Area, India

  • Sales and Marketing Manager

    • Aug 2014 - Aug 2016
    • Chandigarh Area, India

    Design and implement Customer Engagement System improving customer service.Implement new sales process by introducing area mapping technique thus increasing partner productivity.Set-up new communication procedures (internal and external) leading to operational efficiency by 23%.Organise and coordinate marketing campaigns such as trade fairs, free seasonal service camps to increase brand awareness and sales.Conducted customer feedback survey across North region leading to improved customer satisfaction and decrease in complaints by 22%. Lead to better understanding of customer needs and issues, giving product development team an indepth insight on new ideas to integrate in upcoming models.

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  Ethos Swiss Watches

  • Chandigarh Area, India

  • Asst Manager- Sales

    • May 2013 - Aug 2014
    • Chandigarh Area, India

    Establishing a new pan India corporate network as a major sales channel earning revenues of USD 250K.Assisting store managers of newly set up stores to help improve store operations leading to increased footfalls by 28%.Organising promotional and marketing events such as in-store celebrity visits, cheese and wine evenings with art exhibition, doctors day at major hospitals for luxury watch brands such as Omega, Tissot, Longines, IWC Schaffhausen.Building long term beneficial relationships high net worth individuals (HNI).

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  The Big Showz

  • Chandigarh Area, India

  • Events Executive

    • Feb 2010 - Apr 2013
    • Chandigarh Area, India

    Pre-event coordination activities with various vendors and client stakeholders to successfully deliver sponsors rights and contractual benefits.Post-event reporting, data entry, documentation and deliverables.Successful execution of corporate events and brand promotion events in accordance with quality assurance guidelines.