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Kam Toora profile image

Kam Toora

Head of IT Programme Change at PRIMIS Mortgage Network
Intro Book
Seasoned IT programme manager delivering technical projects and operational workstreams.
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Location
West Midlands, England, United Kingdom, GB
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Bio

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Kam Toora is a seasoned IT professional with 10+ years of experience in programme management, quality assurance, and technical delivery. He holds various certifications, including MSP, PRINCE2, and CeMap, and has worked in roles such as Head of IT Programme Change, Head of Quality, and Member Competence Manager. Kam has experience in delivering technical programmes, coordinating transformation programmes, and driving change initiatives in the financial services industry.

Credentials

  • MSP® Programme Management Certifications
    Knowledge Train
    Nov, 2023
    - Apr, 2026
  • PRINCE2 Foundation
    Knowledge Train
    Jan, 2022
    - Apr, 2026
  • Supervision in a Regulated Environment (JO7)
    Chartered Insurance Institute
    Oct, 2016
    - Apr, 2026
  • Pensions Update (R08)
    Chartered Insurance Institute
    Mar, 2016
    - Apr, 2026
  • Advanced Mortgage Advice (RO7)
    Chartered Insurance Institute
    Nov, 2015
    - Apr, 2026
  • Equity Release (ER1)
    Chartered Insurance Institute
    May, 2015
    - Apr, 2026
  • Financial planning level 4
    Chartered Insurance Institute
    Apr, 2012
    - Apr, 2026
  • Certificate in Financial Planning
    Chartered Insurance Institute
    May, 2009
    - Apr, 2026
  • CeMap
    Institute of Financial Services
    Jun, 2006
    - Apr, 2026
  • PRINCE2 Practitioner
    Knowledge Train
    Apr, 2022
    - Apr, 2026

Experience

  • PRIMIS Mortgage Network
    • United Kingdom
    • Financial Services
    • 200 - 300 Employee
    • Head of IT Programme Change
      • May 2024 - Present

      Take accountability and responsibility for delivering technical programmes, which lead to adoption of new ways working in line with IT strategy. This includes coordinating and driving transformation programmes; working with the business to identify and specify requirements and providing assurance of benefits realisation to the business.Proactively monitoring progress, resolving issues, and initiating appropriate corrective action, in conjunction with defining the programme's governance arrangements through written policy, procedures & processes to meet Group Minimum Standards.

    • IT Programme Manager
      • Feb 2021 - Apr 2024

      Take accountability and responsibility for delivery of technical projects and operational workstreams from conception, prioritisation to conclusion, in conjunction with comprehensive written policy, procedures & processes to meet business Minimum Standards.

    • Head Of Quality
      • Jun 2018 - Feb 2021

  • Personal Touch Financial Services Ltd
    • Head Of Quality
      • Jun 2018 - Feb 2021

      • To ensure overall quality of advice is assessed in line with network standards to mitigate the risk that the suitability of advice is unsuitable. • Oversee the management and analysis of quality assurance to ensure consistency of standards is being met. • Develop and implement strategies to mitigate risks to the network and keep up to date with regulatory requirements.• Lead and drive both an office and field-based team to achieve organisational objectives through management of resources. • Maintain personal knowledge of FCA regulatory and internal guidance and procedural changes to ensure accurate assessment of files. • Ensure a valued led service proposition is delivered to Appointed Representative (AR) and Directly Authorised (DA) Firms across the wider group. • Deliver a key performance area of the Training and Competence Scheme ensuring case checks are completed in line with network standards. • Undertake project management to deliver key initiatives and risk management. • To undertake any additional ad hoc duties, when necessary, to support the business in achieving its overall objectives.

    • Member Competence Manager
      • Sep 2014 - Jun 2018

  • Personal Touch Financial Services Ltd
    • Compliane Reviewer
      • Jun 2010 - Apr 2012

Education

  • 1991 - 1996
    Handsworth Wood Boys School

Suggested Services

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Industry Focus. “Financial Services”

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