Experience

• 

  GS CASH ADVANCE LTD

  • KITWE

  • REGIONAL DEBT COLLECTOR

    • May 2019 - Present
    • KITWE

    Duties and Responsibilities Chasing up debt that falls into the 90 days and above. Formulating and approving payment plans for clients in over 90 days arrears Analyzing arrears likely to fall into default for possible legal action. Closely collaborates with branch managers and collection officers to ensure timely preparation and compilation of DDACCS. Making timely submissions of clients account confirmations. Plays a role of focal point person in handling all collections related questions and complaints from both internal staff and outside clients. Investigates and resolves discrepancies in client over-deductions, erroneous calculations and over commitments. Formulates plans for regional collection activities. Takes ownership of debt collection cases. Conducts systematic analysis of collections systems in order to identify gaps and generate solution based recommendations and reports.

• 

  GS CASH ADVANCE

  • Loan Consultant

    • Feb 2018 - Present

    Duties and Responsibilities=Approve loans with specified limits and refer applicants outside these limits to management for approval.=Analyze applicants financial status, credit and property evaluations to determine feasibility of granting loans.=Review and update credit and loan files.

  • COLLECTION OFFICER

    • Apr 2018 - Apr 2019

    Duties and Responsibilities Approve loans with specified limits and refer applicants outside these limits to management for approval Analyze applicants financial status, credit and property evaluations to determine feasibility of granting loans Review and update credit and loan files Compute payment schedules Keeping track of assigned accounts to identify outstanding debts Planning course of action to recover standing payments Locating and contacting debtors to inquire of their payment status