See How Many Clients You're Missing Each Month

Simply enter your business email & Topline AI Agent will show you.

Bio

Generated by
Topline AI
Kalandra Williams is a seasoned healthcare administrator with 7+ years of experience in managing family medicine divisions, developing training programs, and overseeing daily operations. She has expertise in electronic system management, staff development, and customer service. Kalandra has also worked as a General Manager at City Sprinter Tours, where she fostered impactful business relationships, optimized logistics, and ensured on-time delivery targets.

Experience

    • CEO & Healthcare Administrator
      • 2017 - Present

      - Helming supervision of the family medicine division, proficiently managing schedules for 50+ nurses/patients via electronic systems.- Initiating and developing professional training programs for 30+ staff, ensuring state regulatory compliance and employee development- Running administrative tasks, including coordinating appointments, initiating telephonic consultations, and verifying patient eligibility.- Devising a robust scheduling system for 50+ personnel, achieving 24-hour appointment availability and 100% customer satisfaction.- Implementing the Your Choice Caregivers' comprehensive training agenda, ensuring updation of certifications in CPR, First Aid, and BLS for 50+ staff.- Supervising procurement and allocation of medical supplies and equipment, ensuring optimal preparedness.- Overseeing daily office operations, including patient visit scheduling and inter-professional collaboration for patient care planning.- Providing mentorship to novice employees, familiarizing them with agency-specific software, policies, and procedural guidelines.

    • General Manager
      • 2012 - 2017

      - Oversaw dispatchers and administrators, fostering impactful business relationships with clients' logistics personnel.- Addressed client delivery needs, keeping stakeholders informed via diligent due-date management and consistent communication.- Strategically arranged backhaul shipments, effectively utilizing a range of business systems.- Optimized backhaul loads, consistently meeting targeted revenue-per-mile goals.- Ensured schedules aligned with client demands, surpassing on-time delivery targets consistently.- Safeguarded proprietary materials, ensuring strict control and confidentiality.- Responded swiftly to customer delivery and service queries, upholding service excellence.- Demonstrated remarkable customer service skills, fostering a professional, customer-centric impression of the company.

Education

  • Troy University
    Associate's degree, Business Administration and Management, General

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Healthcare Services”

Looking to Create a Custom Project?

Need a custom project? We'll create a solution designed specifically for your project.

Get Started

References

Social Profiles

Community

You need to have a working account to view this content. Click here to join now

Similar Profiles