Experience

• 

  Professional Insurance Corporation Zambia PLC

  • Zambia
  • Insurance
  • 100 - 200 Employee

  • Deputy Manager

    • Mar 2024 - Present

  • Account Executive

    • Feb 2021 - Mar 2024

    As an account Executive at Professional Insurance PLC, my core responsibilities are Underwriting and Claims processing. Having these as my primary responsibilities has given me sufficient exposure and Experience in understanding the insurance process from the time the a policy is placed on cover, to the time a claim is made and processed. My other duties include, Debt collection, Marketing (business development) and administrative work.

• 

  Madison Life Insurance Company Zambia Limited

  • Zambia
  • Insurance
  • 200 - 300 Employee

  • Underwriting Assistant

    • Apr 2019 - Jan 2021

    Ensured smooth flow of Communication between clients and the company.Ensured that all client queries and/or complainants are attended to and resolved in reasonable time.Ensured that clients are notified of all outstanding premiums, maturities etc. Ensured maximum client retention through the provision of quality service to the customer.Provided advisory services to the customer on the benefits enshrined in the policies they possessedEnsured that all allegations of malpractice brought against the company by the client (through the Competition and Consumer Protection Commission) were accurately responded to and resolved.

  • Business Development Executive

    • Mar 2018 - Mar 2019

    As a business development executive at Madison Life Insurance Company, I was responsible for Marketing Health and Travel Insurance Products for Madison Life and bringing in new business and retaining existing clientele. I was also responsible for processing travel insurance claims as well as remitting reinsurance retention