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Kais Al-rifai is a seasoned sales professional with extensive experience in leadership, sales management, and marketing strategy. He has worked in various roles, including Regional Sales Manager, Sales and Product Training Manager, Regional Trainer, Sales Executive, and Sales Coordinator. Kais holds a Bachelor of Business Administration degree from New York Institute of Technology and has received certifications from FCA Fiat Chrysler Automobiles, Dale Carnegie Training, and Dale Carnegie Training.

Credentials

  • FCA Certified Trainer
    FCA Fiat Chrysler Automobiles
    Apr, 2018
    - Apr, 2026
  • High Impact Presentations
    Dale Carnegie Training
    Jun, 2017
    - Apr, 2026
  • How to Win Friends and Influence Business People
    Dale Carnegie Training
    Jun, 2017
    - Apr, 2026

Experience

  • Link Engine Management
    • Dubai, United Arab Emirates
    • Regional Sales Manager
      • Aug 2023 - Present
      • Dubai, United Arab Emirates

  • Stellantis
    • Dubai, United Arab Emirates
    • Sales and Product Training Manager
      • Oct 2021 - Aug 2023
      • Dubai, United Arab Emirates

  • FCA Fiat Chrysler Automobiles
    • Dubai, United Arab Emirates
    • Regional Sales Trainer
      • Jan 2018 - Oct 2021
      • Dubai, United Arab Emirates

  • Aetos Mati FZE
    • Dubai, United Arab Emirates
    • Regional Trainer
      • Apr 2017 - Apr 2021
      • Dubai, United Arab Emirates

      • Entrusted with the responsibility of setting up and implementing training academies for automotivemanufacturers and dealer groups• Responsible for the development of regional & international training accounts and managing instructors' team• Screen potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities• Develop negotiating strategies and positions by studying integration strategies and operations; examining risksand potentials; estimating partners' needs and goals• Develop and deliver sales, technical and management training to support instructors’ team

    • Sales Executive
      • Apr 2016 - Oct 2016
      • dubai

      • Maximize dealership profitability through the sale of vehicles, associated products, parts and accessories and ensure the long term sustainability of the business and the brand• Provide clear leadership and direction for the business and act as a role model to all employees• Continuously review and improve sales processes and systems to deliver and increase high levels of customersatisfaction whilst maximizing profitability• Help in achieving the showroom’s budgeted unit sales and gross margin targets• Maximizing business opportunities within the showroom by encouraging trade-ins• Maintaining high level customer satisfaction by establishing parameters, implementation and feedback• Follow up with the logistics department in order to get the vehicle ready from the port to the showroom (PDI)process• Provide clients with full professional handover of the vehicle• Follow up with clients within 24 hours after delivery to ensure full satisfaction and note any comments for furtheraction if required• Maintaining after sales service with clients for future prospects bearing in mind profit and loss responsibility• Provide clients with consultation in regards to their purchase requirements• Prepare and implement sales strategy• Take part in marketing activities in order to attract new customers for the company’s product range• Negotiations with the customers, especially with VIP and Fleet customers

    • Sales Consultant
      • Aug 2014 - Jan 2016
      • Dubai, UAE

      • Training for new joiners (sales process, customer service, product knowledge).Supervise, mentor, motivate and coach new Sales Consultants in order to develop sales techniques to further boost sales with positive results and achieve financial targets• Assisting day-to-day showroom guests with their needs and technical clarifications• Follow up with online leads for potential sales• Building strong relationships with existing and new customers• Achieving monthly targets• Coordination with banks to facilitate loans for customers• Coordination with insurance companies• Coordination with sales coordinators for all financial matters and delivery dates• Preparation and review of vehicle’s specification sheets• Liaising with warehouse to ensure pre-delivery inspection completion• Vehicles handover ensuring customers satisfaction & complete delivery procedures

  • Al Jalal Electrical Trading
    • United Arab Emirates
    • Sales Coordinator
      • Apr 2013 - Aug 2014
      • United Arab Emirates

      • Liaise with corporate contacts• Build and develop relationships new and existing relationships• Ensure accounts meet their income targets• Assist with the preparation of contractual agreements and ensure that these are fully adhered.• Input creative solutions to maximize opportunity.• Provide reports and analysis as required.

Education

  • 2006 - 2012
    New York Institute of Technology
    Bachelor of Business Administration (BBA), Business Administration and Management, General

Suggested Services

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Industry Focus. “Motor Vehicle Manufacturing”

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