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Kagiso Mokotedi is a seasoned professional with 14 years of experience in credit management, team leadership, and customer service. He has held various roles, including Credit Manager, Regional Operations Manager, and Freelance Graphic Artist. Kagiso holds a Bachelor of Business Administration and a Bachelor of Commerce degree, as well as several certifications in financial accounting and operations management.

Credentials

  • Training for Trainers
    BA ISAGO University
    Feb, 2022
    - Jun, 2026
  • Diploma in Financial Accounting
    Alison - Free Online Learning
    Jul, 2021
    - Jun, 2026
  • Diploma in Operations Management (Ops)
    Alison - Free Online Learning
    Jul, 2021
    - Jun, 2026
  • Diploma in Business Management
    Alison - Free Online Learning
    Jun, 2021
    - Jun, 2026
  • Certificate in Coaching Skills
    -
  • Certificate in Customer Service
    -

Experience

    • Regional Operations Manager
      • Aug 2022 - Present

    • Branch Manager
      • May 2019 - Jul 2022

      To manage, optimise and motivate Sales staff, Stock Clerks, Drivers, Driver Assistants, Credit Manager, Credit Staff and Assistant Manager. To ensure the store is up to standard, reduce losses and improve store performance and store profit.

    • Credit Manager
      • Jan 2018 - Apr 2019

      Ensuring all collection targets are met and arrears are reduced, and a healthy ledger is achieved.Managing, optimizing and motivating the debtors’ clerks’ capacity to maximize collections and neutralizeall accounts in arrears, whilst managing the debtors book to minimize credit risk and advising andrehabilitating customers on arrears and outstanding balances.Managing and motivating the cashiers to optimize performance, deliver a professional service andensure cash/banking standards are maintained

    • Credit Control Officer
      • Feb 2014 - Dec 2017

      -Ensuring proper and efficient implementation of the company’s credit policy and procedures and supervising debtors clerks- monitoring and maintaining a healthy debtors age analysis-Management of potential bad debt accounts -liaising with legal department and referring accounts for legal action -re-negotiating reasonable repayment plans if clients are in financial difficulties-Monitoring and reconciling cashiers daily banking-Carry out and other duties assigned by the immediate supervisor and/or by the Operations Manager

  • Freelancer
    • Botswana / South Africa
    • Freelance Graphic Artist
      • Jan 2010 - Present
      • Botswana / South Africa

      Working on anything from logos to event flyers. The sky is the limit

  • Pearson Books Botswana
    • Gaborone, Mahalapye
    • Warehouse Assistant
      • Nov 2011 - Dec 2011
      • Gaborone, Mahalapye
    • Sales Assistant
      • Jun 2007 - Jul 2007
      • Lobatse

Education

  • 2020 - 2023
    Botswana Open University
  • 2008 - 2013
    University of Fort Hare
  • 2002 - 2006
    Cresent School, Lobatse

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