Bio
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Topline AI
Kacy Draa is a seasoned professional with 16+ years of experience in management, customer service, and telecommunications. She has held roles as an Education Specialist at the Florida Department of Education and an Agent Channel Partner Support at Spectrum. Kacy holds a Bachelor's degree in Psychology and a Bachelor of Arts from the University of Central Florida.
With expertise in team building, training, and troubleshooting, Kacy has established a strong foundation in customer-centric industries. Her extensive experience has equipped her with the skills to effectively manage teams and provide top-notch support to clients.
Experience
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Education Specialist
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Sep 2019 - Present
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Spectrum (formerly Time Warner Cable)
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Charlotte, North Carolina Area
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Agent Channel Partner Support
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Mar 2008 - Present
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Charlotte, North Carolina Area
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Education
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University of Central Florida
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University of Central Florida
Suggested Services
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Industry Focus. “Human Resources”
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