See How Many Clients You're Missing Each Month

Simply enter your business email & Topline AI Agent will show you.

Kachana Katombora (Chacha) profile image

Kachana Katombora (Chacha)

Air Hostess at Currently on job market
Intro Book
Customer Service Expert with Aviation Background
  • Claim this Profile
Location
Lusaka, Lusaka Province, Zambia, ZM
Languages
  • English -
Skills
  • Customer Service
  • Customer Satisfaction
  • Customer Relations
  • Customer Experience
  • Aircraft
  • Show all
image
image

Refer a Friend to Get
100 Credits For FREE

Refer a Friend Now

Bio

Generated by
Topline AI
Kachana Katombora (chacha) is a seasoned customer service professional with experience in the aviation industry, possessing certifications in cabin crew, firefighting, and safety emergency procedures. She has worked in various roles, including front office customer services liaison, customer services trainer, and team mentor. With a background in computer studies and a general certificate of education, Kachana has developed strong communication and problem-solving skills. She is proficient in multiple skills, including customer service, customer satisfaction, customer relations, and aviation-related expertise.

Credentials

  • Fire Fighting
    Zambia Aviation College
    Dec, 2013
    - May, 2026
  • Wet Ditching Slide and Survival
    Zambia Aviation College
    Dec, 2013
    - May, 2026
  • Ab Initio
    Zambia Aviation College
    Nov, 2013
    - May, 2026
  • Aviation Security
    Zambia Aviation College
    Nov, 2013
    - May, 2026
  • Crew Resource Management
    Zambia Aviation College
    Nov, 2013
    - May, 2026
  • First Aid
    Zambia Aviation College
    Nov, 2013
    - May, 2026
  • Safety Emergency Procedures Training Initial
    Zambia Aviation College
    Nov, 2013
    - May, 2026
  • Computer Studies
    NECOR
    Mar, 2009
    - May, 2026
  • Dangerous Goods Category 2
    Zambia Aviation College
    Nov, 2013
    - May, 2026

Experience

  • Currently on job market
    • Air Hostess

      Front office customer services liason; Customer Services Trainer; Team Mentor

  • Hitman's Trading Company
    • Lusaka, Zambia
    • Front Desk Operator and Cashier
      • Jan 2010 - Aug 2014
      • Lusaka, Zambia

      I am the customer liason officer which involves me engaging with customers on a day to basis in order to understand and resolve their queries and challenges experienced. In addition, I am involved in the supervision of the staff, preparation of work schedules as well as maintaining sales records.

  • Alis Motel
    • Lusaka, Zambia
    • Front Desk Operator
      • Jan 2009 - Dec 2009
      • Lusaka, Zambia

      My role was to serve as a customer services liason. I immensely enjoy interacting face to face with customers which is why my role was perfect for me. I actively engaged with customers and dealt with all of their queries and concerns up till resolution.

Education

  • 2013 - 2013
    Zambia Aviation College
    Certified Cabin Crew Attendant (License# 209), cabin crew
  • 2009 - 2009
    NECOR
    Computer Studies
  • 2005 - 2007
    David Livingstone High School
    General Certificate of Education

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. Add an industry

Looking to Create a Custom Project?

Need a custom project? We'll create a solution designed specifically for your project.

Get Started

References

Social Profiles

Community

You need to have a working account to view this content. Click here to join now

Similar Profiles