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Justin Keyala

Business Development Manager at SMB Logistics Limited(Zambia)
Intro Book
Seasoned sales and marketing professional with experience in business development, customer service, and key account management.
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Location
Lusaka, Lusaka Province, Zambia, ZM
Languages
  • English Native or bilingual proficiency
  • Nyanja -
  • Bemba -
  • German Limited working proficiency
Skills
  • Microsoft Office
  • Microsoft Excel
  • Microsoft Word
  • Customer Service
  • Powerpoint
  • Show all
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Bio

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Justin Keyala is a seasoned business professional with extensive experience in sales, marketing, and customer service. He has worked with various companies, including SMB Logistics Limited, Alpine Business Solutions Ltd, and Gatbro International Ltd, in roles such as Business Development Manager, Director, Key Account Manager, and Sales Executive (Key Accounts). He holds a diploma in Information Technology from the National Institute of Public Administration and graduated with honors in English from Kabulonga Secondary School.

Experience

  • SMB Logistics Limited(Zambia)
    • Lusaka Province, Zambia
    • Business Development Manager
      • Jul 2022 - Present
      • Lusaka Province, Zambia

  • Alpine Business Solutions Ltd
    • Lusaka, Zambia
    • Director
      • Jan 2022 - May 2023
      • Lusaka, Zambia

  • Gatbro International Ltd
    • Key Account Manager
      • Jun 2020 - Jan 2022

  • Gatbro International limited
    • Lusaka, Zambia
    • Key Account Manager
      • Apr 2014 - Sep 2021
      • Lusaka, Zambia

  • Nelt Zambia
    • Lusaka,Zambia
    • Key Account Executive
      • Sep 2019 - Jun 2020
      • Lusaka,Zambia

  • L&A Logistics Ltd
    • Sales Executive (Key Accounts)
      • Sep 2018 - Jul 2019

  • Gatbro International Ltd
    • Lusaka, Zambia
    • Key Account Manager
      • Apr 2014 - Feb 2018
      • Lusaka, Zambia

      - Promote and create market for products- Provide efficient after sales service in order to meet customer expectations in terms of product quality- Achieve sales targets - Overseeing of product distribution, merchandizing and staff placement.- Maintaining and developing relationships with existing customers in person and via telephone calls and emails- Negotiating the terms of an agreement and closing sales- Gathering market and customer information- Representing the company at trade exhibitions, events and demonstrations- Negotiating on price, costs, delivery and specifications with buyers and managers- Advising on forthcoming product developments and discussing special promotions- Liaising with suppliers to check the progress of existing orders- Handing over sales and order information to the Operations department- Making accurate, rapid cost calculations and providing customers with quotations- Attending team meeting and sharing best practice with colleagues.- Promote and create market for products- Provide efficient after sales service in order to meet customer expectations in terms of product quality.- Achieve sales targets

  • MTN Zambia
    • Ndola, Zambia
    • Trade Marketing Assistant
      • Jan 2012 - Nov 2013
      • Ndola, Zambia

      • Create, develop and implement specific MTN Zambia trade marketing initiatives.• Complete and return reports required by the company.• Ensure customer satisfaction by providing liaison with relevant departments and making follow-ups to that effect.• Perform market research and report new initiatives to improve quality of products and services according to public demand and opinion.• Ensure proper and professional quality of branding and company visual representation.

  • Premiere Activations Ltd
    • Lusaka, Zambia
    • Sales & Marketing Personel
      • Apr 2007 - Sep 2009
      • Lusaka, Zambia

      • Provide intelligence for the development of new products and services provided by our clients.• Translate client strategies into tangible action plans.• Monitor market trends and identify new opportunities.• Overseeing of product distribution, merchandizing and staff placement.

Education

  • 2003 - 2005
    National Institute of Public Administration
    Institute for the Management of Information Systems(IMIS) Diploma, Information Technology
  • 2000 - 2002
    Kamwala High School
  • 1998 - 1999
    Kabulonga Secondary School

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