Experience

• 

  HawaiiUSA Federal Credit Union

  • United States
  • Financial Services
  • 200 - 300 Employee

  • IT Security Analyst

    • Dec 2023 - Present

    Works with IT Security team to defend company devices and digital assets.Configures and enforces group policies for users and systems in Active Directory.Analyzes system behaviors on organizational endpoints and monitors for suspicious activity. Conducts further investigation and performs remediation accordingly.Monitors organization's SIEM and reads through event logs for anomalies and suspicious activity. Monitor alerts that pose a threat to the organization's image and brand. Works with vendor to manage and takedown domains and webpages that impersonate the organization for malicious intent.Testing and maintenance of IT security tools to ensure organization's infrastructure is up to date against vulnerabilities.

  • IT Support Specialist I

    • Mar 2023 - Dec 2023

    Provides IT Support for users within the company. Works on tasks submitted to the IT Service Desk system. Assist users via email, Microsoft Teams, phone, and remotely with BeyondTrust Representative Console. Troubleshoots hardware and software issues for users of the company. Prepare and repair computer systems for deployment. Make administrative changes to user's information, including file permissions within the company. Process employee new hire, transfers, and terminations. Utilize Windows Active Directory to manage company domain users, accounts, and computer systems. Utilize tools such as Vanilla ISE to check status of domain endpoints for connection issues. Coordinates with third party vendor for on-site installations and deployments. Subject Matter Expert for Xerox devices within the company. Managed disposal of E-waste assets for IT department. Create and review documentation for IT Processes and Procedures. Collaborates with other branches of the IT department including Applications, Systems, and Security on tasks and projects.

  • College Intern

    • Jan 2023 - Mar 2023

    Under supervision, worked with the IT Support team to provide end user support to users within the company. Assisted with re-imaging of computer systems, hardware and software troubleshooting, making administrative changes to company data, and disposal of E-waste assets.

• 

  S7 Icy Bubble

  • Shift Supervisor

    • Sep 2020 - Jan 2023

  • Shift Supervisor

    • Mar 2019 - Sep 2020

• 

  University of Hawaii-West Oahu

  • Kapolei, Hawaii, United States

  • Cybersecurity Research Analyst

    • Sep 2022 - Dec 2022
    • Kapolei, Hawaii, United States

    Intern for the University of Hawaii: West Oahu Cybersecurity Research Laboratory. Conducts independent research pertaining to cybersecurity with the supervision of the laboratory director.

• 

  Dunkin'​

  • Kapolei, Hawaii, United States

  • Crew Member

    • Dec 2017 - Aug 2019
    • Kapolei, Hawaii, United States