Experience

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  Trader Joe's

  • Back Bay Boston Ma

  • Crew Member

    • Feb 2012 - Present
    • Back Bay Boston Ma

    • Create a positive service experience for our customers, which range from 1500 to over 3000 daily, generating $40,000 to over $70,000 in sales• Place daily orders for fresh produce, dairy, bread and grocery; process about 800 cases of inventory daily• Manage inventory daily to ensure all products are accounted for and being rotated accurately• Train new crew members to their assigned department

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  Hilton Hotels & Resorts

  • Greater Boston Area

  • Lead Banquet Coordinator

    • Aug 2014 - Mar 2016
    • Greater Boston Area

    • Set up conference rooms and event spaces for various corporate and social functions • Collaborate with sales leads and other levels of management to ensure quality and detail• Manage and train new hires and share best practices with team

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  Hertz

  • Revere, MA

  • Manager Trainee

    • Jan 2011 - Feb 2012
    • Revere, MA

    • Ensured a positive customer experience, effectively managing the rental process to include qualifying the renter and completing contracts• Increased sales through referrals and new business partnerships• Analyzed monthly sales with increases that ranged from $2,000 to $20,000 • Introduced new ideas and shared best practices on delivering the right products and services to our customers faster and at a lower cost.

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  R. L . Appleton Event Rentals

  • Delivery & Set Up Event Coordinator

    • Apr 2005 - Jan 2011

    • Delivered and assembled rental equipment (e.g. tables, chairs, staging, 40’ x 100’ tents) for events such as college graduations, college football games, business seminars and weddings • Collaborated with catering companies and event planners to ensure details• Managed crews to coordinate events under high pressure time restrictions and deadlines

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  DJL Associates

  • Woburn, MA

  • Field Sales Representative/ Team Leader

    • Oct 2007 - Feb 2008
    • Woburn, MA

    • Promoted new merchandise for companies such as Warner Brothers, Elmers, Hallmark through door-to-door sales • Self Motivated and disciplined to meet sales goals in a fast paced environment• Lead new hire employee trainings, providing direction and opportunities for learning following the company’s model sales techniques. • Fostered new relationships by prospecting and presenting to over 100 individuals daily

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  Citi Cards

  • Salem Ma

  • Collections Representative

    • 2003 - 2004
    • Salem Ma

    • Developed resolution and negotiation skills to help solve delinquent accounts• Worked with 50 to 100 customers daily to develop acheivable payment plans • Received specialized training and Certification in Collection Call Model Skills and recognized by the company for perfect attendance and outstanding effort.