Experience

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  Hortima AG

  • Hausen bei Brugg, Aargau, Switzerland

  • Customer Relationship und Marketing Manager bei Hortima AG

    • Nov 2022 - Present
    • Hausen bei Brugg, Aargau, Switzerland

• 

  WEKA Business Media AG

  • Zürich Area, Switzerland

  • Product Manager

    • Jan 2016 - Nov 2022
    • Zürich Area, Switzerland

    Produktmanager, Bereich Recht, Immobilien, IT• Ausarbeitung von Marketingkonzeptionen für potenzielle ganzheitliche Informationsangebote, Seminare und innovativen Dienstleistungen für die relevanten Zielgruppen und deren Begleitung bis zur Markteinführung• Akquisition von Kooperationspartnern und Zusammenarbeit mit diesen• Pflege und Ausbau der Herausgeber-, Autoren- und Referentenkontakte• Durchführen von regelmässigen Kunden- und Neukundenbefragungen• Pflege des bestehenden Produktsortiments und entsprechende «abosichernde» Massnahmen• Striktes Kosten-, Umsatz-, Termin- und Umfangmanagement (gemäss Budget) und innovativer Umgang mit Ressourcen• Mitarbeit bei allen Vertriebsmassnahmen, die das Produkt betreffen• Führung des Assistenten

• 

  Richmond Events

  • Basel Area, Switzerland

  • Operations and Office Manager

    • Jun 2014 - Nov 2015
    • Basel Area, Switzerland

    Organising strategic business forums

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  Drug Information Association

  • Basel Area, Switzerland

  • Training and Event Manager

    • Oct 2009 - Feb 2014
    • Basel Area, Switzerland

    Main contact person for tailor-made training courses for pharmaceutical companies. Negotiating directly with clients to identify needs and to offer solutions including content development and cost proposals, being responsible for the course offering and supportPlanning and organising DIA conferences and training courses in Europe and in the Middle East from 20 to 150 participants from the pharmaceutical industry, including programme development, logistics, hotel contractingEstablishing detailed project plan and budgets for events and training coursesOrganising technical and audio-visual support, catering, receptions and social eventsWorking closely with the DIA marketing department to promote training offering and to coordinate marketing campaigns in order to increase course enrolment and sales figuresNegotiating and working towards a mutual service agreement with external service providers such as hotels, audio-visual (AV) equipment suppliers, printing and shipping companiesOn-site management, supporting external suppliers in handling participants queries and in troubleshooting, representing and promoting DIA at the same timePerforming post-event evaluation and producing reports for Programme Committees and DIA management, tracking costs together with the DIA accounting departmentLiaising with the in-house Desktop-Publisher to design and develop flyers and programmes

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  Dog Promotion GmbH

  • Team Leader and Promoter

    • Jul 2006 - Jul 2010

    • Leading a team of up to 3 employees• Promoting and selling various products and reaching predefined sales targets • Weekly reporting to marketing management• Responsible for product ordering and stock keeping (procurement management)

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  Switzerland Tourism

  • Greater New York City Area

  • Student Apprentice, Promotion / Media Department and customer relations

    • Jan 2007 - Dec 2007
    • Greater New York City Area

    • Active participation in the organization and realisation of events • Marketing research and support promotion projects• Creating showrooms for the online game on www.switzerlandrewards.com • Website and newsletter content contribution and efficiency control• Compose content for journalists and various magazines• Generating and presenting statistical reports• Responsible for the online-shop on www.myswitzerlandshop.com• Advice tourists and travel agencies from the United States and Canada on the holiday destination Switzerland• General administrative and logistical tasks

• 

  Securitas AG, Swiss Guarding Company

  • Basel

  • Security Guard, ODS

    • Feb 2004 - Aug 2005
    • Basel

    • Access control at various events• Ensuring compliance with company security policies and general safety guidelines• Acting as trustworthy first point of contact and providing initial support • Always acting with dignity, mediating in conflicting situations and trying to de-escalate them • Transportation of prisoners in close cooperation with local police authorities

• 

  IhrWebmaster.CH,

  • Wallbach, AG

  • Independent Contractor

    • Oct 2002 - Feb 2004
    • Wallbach, AG

    • Creating and launching websites• Training customers on content management system• Cold client aquisition via phone• Product and company presentations at customer’s premises