Experience

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  Currently seeking new role

  • open

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  Performance Team

  • San Pedro, CA

  • Quality Manager

    • Sep 2012 - Jan 2014
    • San Pedro, CA

    Quality Manager for Third Party Logistics Company. Primary responsibility was customer communication for any quality issues for Home Goods, Inc. distribution center. Managed 50 inbound receiving inspectors. Monitored adherence to acceptable quality level for all merchandise received and processed for orders in distribution center. Daily customer contact with all west coast stores for any issues with shipments to their facilities. Daily customer contact with Home Goods Corporate Quality Department for regulatory compliance and quality issues found during inspections on distribution floor. Maintained spreadsheets necessary for Home Goods rejected merchandise. Primary customer interface for projects, regulatory compliance, returns, damaged mdse.

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  AQL

  • Quality Mgr

    • Jan 2007 - Jan 2012

    Quality Manager for Third Party Logistics Company. Developed departments from ground up inception through efficient, fluid running departments (Quality, Projects, Returns): training staff, setting processes & procedures, establishing reports & spreadsheets for the company. Processed large work volume and maintaining large amounts of statistical data for 20 customers including: Kenneth Cole, Perry Ellis, Rock & Republic, Easton Sporting Goods, Lucky Brand, Earth Shoes, EMU Austrailia and many more. Actively focused on developing staff supervisory soft skills and principles of quality for outsourced Quality Inspection (retail ready). High level of customer communication on daily basis for all quality issues, special ticketing projects and returns.

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  Ball Corporation

  • Torrance, CA

  • Production Supervisor

    • Jun 2006 - Aug 2006
    • Torrance, CA

    Facility closed - Aluminum can manufacturing 6 million units produced in 24 hours. High Speed production floor. Managed 30 union employees in 5 departments: Quality, Rework, Palletizing, Shipping/Receiving, Production. Monitored adherence to acceptable quality level by production. Responsible for all laboratory activities and testing during the manufacturing process. Responsible for in-line production Quality Audits/testing throughout production floor during 12 hour shift.

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  Performance Team

  • Santa Fe Springs, CA

  • Quality Assurance Manager

    • May 1997 - Jun 2006
    • Santa Fe Springs, CA

    Quality Manager for Third Party Logistics Company. Responsible for directly working with a customer base throughout the supply-chain network which included: manufacturing factories, vendors, and retailers. Provided clear feedback and information to corporate customers (Esprit de Corp, Lane Bryant, Kohls, Anne Klein, Levis Strauss, Jaques Moret, etc ) in concise and timely manner on all received production from various factories all over the world. Established, directed and managed Quality, Returns, Special Project/Rework Departments from conception through implementation. Trained staff, set processes & procedures, established reports & spreadsheets for the company. Worked daily with Corporate Customers providing communication necessary to facilitate an efficient partnership.