Experience

• 

  Black & Mcdonald

  • Fmo Coordinator
• 

  Black & McDonald Limited

  • Canada
  • Construction
  • 700 & Above Employee

  • FMO Coordinator

    • Nov 2022 - Present

  • FMO - Admin

    • Jun 2018 - Present

    Assist in maintaining a productive and efficient operation for the FMO Division. Will be assisting in the contract process and maintain JDE which would include posting of labour hours (time entry), equipment/materials and purchase orders to work orders, commenting and closing work orders, changing of work order statuses, maintaining asset data, managing work order back log, and completing through to invoicing the customers.

• 

  Mercury Plastics of Canada Inc.

  • Customer Relationship Specialist Support

    • May 2018 - Jun 2018
• 

  Richmond Plastics

  • Canada
  • Plastics Manufacturing
  • 1 - 100 Employee

  • Operations Coordinator

    • Jun 2017 - Apr 2018

    Coordinating with Inside Sales orders, coordinating with Production Managers, scheduling. Coordinating with Shipping manager, updating daily shipping log, data entry, work order entry, monitoring weekly sales goals.

  • Customer Service and Inside Sales

    • Sep 2016 - Apr 2018

    Customer Service, Inside sales, managing accounts, provide quotes, order entry, tracking shipments and deliveries. Resolving customer complaints.

• 

  Crothall Healthcare

  • Call centre - Dispatch

    • Nov 2015 - Sep 2016

    Housekeeping Dispatch Customer service Data Entry, monitoring discharges through HRC system, bed tracker known as RDE tele-tracking.

• 

  Shaw Cable System

  • Canada
  • Telecommunications
  • 700 & Above Employee

  • E-care customer service representative

    • Aug 2011 - Nov 2015

    Assisting customer through chats and email correspondence.o General inquiry.o Resolving issues with customers o Sales and Billingo Payment arrangements o Data entryo Activating digital boxes.

  • Customer Service Representative

    • Aug 2010 - Nov 2015

    Inbound/Outbound callsAssisting customers regarding billing,sales, general accounts information and minor trouble shooting.

• 

  The Shoe Company

  • Assistant Manager

    • Sep 2009 - Aug 2010

    Department maintenance Resolving issues with clientsSupervising and training new hired ClerksData entry, Shipping and Receiving

• 

  eBay Inc

  • United States
  • Technology, Information and Internet
  • 700 & Above Employee

  • Customer service representative

    • Aug 2008 - Jul 2009

    Top buyer department, resolving issues between sellers and buyers.

  • Community Support Representative

    • Aug 2008 - Jul 2009

    resolving issues for Top Buyer segment and trouble shootingInbound calls, customer service, data entryResolutions team- Resolving disputes with Buyer and Seller, issuing refunds and using PayPal tools.Emails and Chat correspondence

• 

  Choices Markets

  • Senior Deli Clerk

    • Oct 2006 - Aug 2008

    Burnaby BCCustomer service, Supervision, Shipping, InventoryCash handlingAdvanced to Senior Clerk position on 2008- Team lead