Experience

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  Peel Region with Long Term Care Facility

  • Brampton, Ontario, Canada

  • Volunteer

    • Dec 2022 - Present
    • Brampton, Ontario, Canada

    Volunteering to provide support and assistance with organizing events at the Long Term Care Facility at Tall Pines, Peel Region, Ontario.

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  Rural Ottawa South Support Services

  • Greater Toronto Area, Canada

  • Volunteer

    • Nov 2022 - Present
    • Greater Toronto Area, Canada

    Volunteering as an Inbound Contact Representative to take calls, listen and connect seniors with resources in their communities.

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  ITC Hotels

  • India
  • Hospitality
  • 700 & Above Employee

  • Complex Executive Housekeeper

    • May 2019 - Apr 2022

    As Complex Executive Housekeeper was responsible for running housekeeping operations of 693 keys, the largest inventory for ITC Hotels. Apart from the Housekeeping Operations was also responsible for managing the horticulture and laundry operations of the Hotel Complex (comprising of ITC Sonar and ITC Royal Bengal Hotel). Was responsible for opening the 456 rooms ITC Royal Bengal as part of the pre-opening team as well. Was responsible to deliver on the Marriott's Client Promise of exceeding expectation through every interaction successfully, even during the unparalleled Covid situation.Started and operated the retail store front, the Sleep Boutique, within the Hotel Complex to offer linen and bed accessories under the ITC Hotel Brand.

  • Executive Housekeeper

    • Sep 2016 - May 2019

    As Head of Housekeeping for ITC Hotel's flagship property of 437 keys, had the honour of hosting a host of Head of State to the India's Capital City - Delhi.Was responsible for the day to day operations of the Housekeeping Department. Managed a big team of Managers as well associates. While in the role, handled several major renovation projects while ensuring minimal disruptions to the normal functioning of the flagship property.

  • Executive Housekeeper-Pre Opening

    • Sep 2013 - Sep 2016

    Commissioned ITC Grand Bharat, Gurgaon, Haryana, India. Starwood Hotel's first Luxury Collection Resort in India and ITC Hotels first All Suite Luxury Retreat.Was involved as a part of the pre-opening team for the first all suite retreat of ITC Hotels. Created all major service designs for the retreat and operations procedures for housekeeping.Was responsible to run the operations of the Housekeeping Department post opening.

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  The Westin Bristol Place Hotel Toronto Airport

  • Toronto, Canada Area

  • Director of Housekeeping

    • Oct 2006 - Aug 2013
    • Toronto, Canada Area

    As Director of Housekeeping, Westin Bristol Place, Toronto, I was involved in brand conversion from Wyndham to Westin and the ensuing renovations in January 2007.Was responsible for day to day management of housekeeping / laundry operations.

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  Old Mill Inn & Spa

  • Toronto

  • Executive Housekeeper

    • Feb 2004 - Oct 2006
    • Toronto
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  The Glenerin Inn & Spa

  • Mississauga, Ontario

  • Executive Housekeeper

    • Apr 2003 - Feb 2004
    • Mississauga, Ontario
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  ITC Hotels

  • Welcomgruop Maurya Shetaon Hotel and Towers New...

  • Manager Housekeeping

    • Sep 1986 - Dec 2002
    • Welcomgruop Maurya Shetaon Hotel and Towers New...